Product ID Code

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I am an American teacher, who is currently living and teaching in the Czech
Republic. I bought a copy of the Microsoft Office for Teachers and Students,
installed it and registered it without any problems. Unfortunately, as soon
as I tried to access any of the programs, Office asked me to RE-register, and
would no longer accept my product key as valid. When I went to the Microsoft
site to email them for customer service, they would not allow me to send an
email without the proper product ID number, which I can only get by clicking
on the help bar within one of the office programs that I cannot open. So I
can't access my Office programs, and I can't get any help from Microsoft for
the very same reason. Any ideas? Thanks! Alison
 
I guess you need to contact the local Microsoft office by phone.

OTOH, you posted to the wrong newsgroup. This newsgroup is for Microsoft
Access (a database application) and _not_ general computer "access".

You may like to try one of the "Office" newsgroups. In fact, there is a
newsgroup for setting up Office ("microsoft.public.office.setup" if you use
a newsreader).
 
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