product code microsoft word 2002

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G

Guest

My computer crashed and was fixed by a local computer guy, I added xp2 and
now when i tried to re enter my product code it wont except it. I called
Microsoft and they said they would give me a new code but they were out of
them , try back in 48hrs I have done this 3 times and I get the same answer
has this happened to any one else and does any one know how to fix this
 
pb said:
My computer crashed and was fixed by a local computer guy, I added xp2 and
now when i tried to re enter my product code it wont except it. I called
Microsoft and they said they would give me a new code but they were out of
them , try back in 48hrs I have done this 3 times and I get the same answer
has this happened to any one else and does any one know how to fix this
Click to expand...

Well first of all find a new "computer guy". He should never have
returned the system without making sure everything was updated. SP2
shouldn't be asking for any code it should just install. Did you change
any hardware?

gls858
 
no all the disc's he had were the ones that came with my computer the dell
people told me that the code on the side of my computer was the one I needed
 
pb said:
no all the disc's he had were the ones that came with my computer the dell
people told me that the code on the side of my computer was the one I needed
Click to expand...

Not for Word, it isn't. The Word Product Key will be on the Word CD's
packaging. The Product Key on the side of the computer is the one for
WinXP, and the OS could not have been installed at all if it had not worked.


--

Bruce Chambers

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both at once. - RAH
 
pb said:
no all the disc's he had were the ones that came with my computer the dell
people told me that the code on the side of my computer was the one I needed

:
Click to expand...
Ooops mis-read your post. I thought when you added SP2 it asked for
a product key.
 
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