Product CD key

  • Thread starter Thread starter Joe727
  • Start date Start date
Recently purchased XP Pro. It is an OEM product that I bought alon
with a new motherboard. My problem is that I sent the Certificate o
Authentication along with the CD key to the trash before I coul
install it. Is there any way to retrieve the key from the disk or am
stuck with an expensive ornamant.

Thanks for any hel

arthur42
 
The Product Key is a "key" to unlock the Windows XP CD.
It is not found on the CD. You'll have to contact the seller
for support assistance since Microsoft does not replace lost
OEM Product Keys.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------

|
| Recently purchased XP Pro. It is an OEM product that I bought along
| with a new motherboard. My problem is that I sent the Certificate of
| Authentication along with the CD key to the trash before I could
| install it. Is there any way to retrieve the key from the disk or am I
| stuck with an expensive ornamant.
|
| Thanks for any help
|
|
| arthur427
 
Just curious. How can it not be on the CD? How else would the Operating
System verify that the number entered is the correct one?

Joe
 
How does a car know how to start when you place the
ignition key in the ignition and turn it? Can you start
your car without the ignition key?

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------------


| Just curious. How can it not be on the CD? How else would the Operating
| System verify that the number entered is the correct one?
|
| Joe
 
The ignition switch has corresponding notches that match the key. Some keys
have a smart chip in them to verify that the key is the actual one for that
ignition switch.

I appreciate you taking the time to respond, but the analogy doesn't really
answer the question.

Joe
 
Joe727 said:
Just curious. How can it not be on the CD? How else would the Operating
System verify that the number entered is the correct one?

Joe

Joe,

We do not check during install to see if the key entered is the "correct"
one.
We can check that the number entered is a "valid" key for the type of
product you are installing (e.g an OEM key for an OEM CD and not a Retail
key).
The key is then used as a component of the hash generated by the activation
wizard for use in product activation
So the key itself des not have to be on the CD for it to be used by the OS.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups
 
arthur427 said:
Recently purchased XP Pro. It is an OEM product that I bought along
with a new motherboard. My problem is that I sent the Certificate of
Authentication along with the CD key to the trash before I could
install it. Is there any way to retrieve the key from the disk or am I
stuck with an expensive ornamant.

Since this was an OEM CD - contact the OEM to see if they will supply you
with another key.
They do not have to, so you have have to purchase a whole new CD and key and
be left with an "ornament".

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups
 
Joe;
That link does not apply since this is OEM.
The only source for a replacement with OEM is the seller.
Microsoft can not help with OEM.
 
Hi - I beg to differ - this is copied and pasted directly from MSKB 326246:

Replacement of Original Equipment Manufacturer (OEM) Software Media

To replace OEM software media, you must contact the OEM where you acquired
the hardware and software. If that OEM is no longer in business, you can
contact Microsoft Sales Information at (800) 426-9400 for more information
about alternatives for acquiring genuine software. To determine whether your
software is eligible for replacement, you can call the OEM System Builder
hotline at (800) 325-1233 Monday - Friday, 5:30 AM - 5:00 P.M. Pacific time
zone. To determine whether your software was installed on your computer when
you purchased it, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?id=fh;en-us;oemdirectory

Replacement of CD or Product Keys
To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Joe

Joe;
That link does not apply since this is OEM.
The only source for a replacement with OEM is the seller.
Microsoft can not help with OEM.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


Joe727 said:
Microsoft Knowledge Base Article 326246 explains the procedure:

http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

Joe
 
Mike Brannigan said:
Joe,

We do not check during install to see if the key entered is the "correct"
one.
We can check that the number entered is a "valid" key for the type of
product you are installing (e.g an OEM key for an OEM CD and not a Retail
key).
The key is then used as a component of the hash generated by the activation
wizard for use in product activation
So the key itself des not have to be on the CD for it to be used by the OS.
<snip>

Hi Mike thanks for responding. I don't have the technical background to
understand how it works.

I do know that long before you get to the activation point in the process,
you have to enter the product key. Anyone installing or reinstalling XP at
this point in time, should not even be connected to the internet, before
they installed a virus scanning program or a firewall like Zone Alarm which
will block the RPC Blaster worm.

So, somehow the Product Key is confirmed as being genuine and attached to
the CD from which the Operating System is loaded. It's checked before you
connect to the internet. Otherwise, you could enter any combination of 25
letters and numerals, and the OS would load and start up.

Joe
 
I stand corrected.
However the article refers OEM users to contact "...the OEM where you
acquired the hardware and software."

It also says "...contact Microsoft Sales...", that means Microsoft
will sell it to you...full price.
You can probably buy retail slightly cheaper locally.

Ultimately Microsoft can do nothing for you.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


Joe727 said:
Hi - I beg to differ - this is copied and pasted directly from MSKB 326246:

Replacement of Original Equipment Manufacturer (OEM) Software Media

To replace OEM software media, you must contact the OEM where you acquired
the hardware and software. If that OEM is no longer in business, you can
contact Microsoft Sales Information at (800) 426-9400 for more information
about alternatives for acquiring genuine software. To determine whether your
software is eligible for replacement, you can call the OEM System Builder
hotline at (800) 325-1233 Monday - Friday, 5:30 AM - 5:00 P.M. Pacific time
zone. To determine whether your software was installed on your computer when
you purchased it, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?id=fh;en-us;oemdirectory

Replacement of CD or Product Keys
To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Joe

Joe;
That link does not apply since this is OEM.
The only source for a replacement with OEM is the seller.
Microsoft can not help with OEM.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


Joe727 said:
Microsoft Knowledge Base Article 326246 explains the procedure:

http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

Joe
 
Joe;
The key is checked...for some type of hash code.
The actual Product Key is nowhere to be found on the CD.

To put another way a Product Key from any retail Windows XP Home full
version will work with any retail Windows XP Home full CD, same for
retail Windows XP Pro upgrade etc.

OEM are different and one OEM key will most likely not work with a CD
from another OEM regardless the type of each.
 
That's what you are missing, the part you don't understand. The 25-digit
product key is used in an algorithm to create a hash total, then this total
is compared to the allowable hash total for the product you are installing,
and if valid, allows the installation to continue. All windows activation
does is verifies whether your specific key has been used or not, and if so,
compares the hardware hash to the hash on file for differences. If the
differences are too great, it denies activation and you are required to call
MS for phone activation. Also, if the key has not been activated, the a
hash total is created and stored based on your hardware configuration.
 
The Original Poster asked for information. I simply provided a link to an
MSKB article that provided the information he requested. Now, for all I
know, he might not like the information, but at least he knows where to find
it.

Joe

Jupiter Jones said:
I stand corrected.
However the article refers OEM users to contact "...the OEM where you
acquired the hardware and software."

It also says "...contact Microsoft Sales...", that means Microsoft
will sell it to you...full price.
You can probably buy retail slightly cheaper locally.

Ultimately Microsoft can do nothing for you.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


Joe727 said:
Hi - I beg to differ - this is copied and pasted directly from MSKB 326246:

Replacement of Original Equipment Manufacturer (OEM) Software Media

To replace OEM software media, you must contact the OEM where you acquired
the hardware and software. If that OEM is no longer in business, you can
contact Microsoft Sales Information at (800) 426-9400 for more information
about alternatives for acquiring genuine software. To determine whether your
software is eligible for replacement, you can call the OEM System Builder
hotline at (800) 325-1233 Monday - Friday, 5:30 AM - 5:00 P.M. Pacific time
zone. To determine whether your software was installed on your computer when
you purchased it, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?id=fh;en-us;oemdirectory

Replacement of CD or Product Keys
To replace a CD or Product Key, you must contact PSS. To locate the
appropriate phone number for your product, visit the following Microsoft Web
site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Joe

Joe;
That link does not apply since this is OEM.
The only source for a replacement with OEM is the seller.
Microsoft can not help with OEM.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


Microsoft Knowledge Base Article 326246 explains the procedure:

http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

Joe
 
As per Jupiter comments.

The product key you enter as part of the install is checked to see if it is
a valid TYPE of key for the media you are installing from .
This does not require any contact to us (Microsoft) we simple check to see
if the key you enter is valid of the type of media you are using not a
specific disk.

--
Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups
 
I am not talking about activation as I mentioned. In fact, I wasn't the one
who brought the issue of activation up.

There is no activation required in 9x, but a 25 alpha-numeric Product Key
is. 9x will not complete the installation until the Product Key is entered
and verified. I've mis-typed the Product Key and the OS would not load.

The two are separate issues.

Joe

Star Fleet Admiral Q said:
That's what you are missing, the part you don't understand. The 25-digit
product key is used in an algorithm to create a hash total, then this total
is compared to the allowable hash total for the product you are installing,
and if valid, allows the installation to continue. All windows activation
does is verifies whether your specific key has been used or not, and if so,
compares the hardware hash to the hash on file for differences. If the
differences are too great, it denies activation and you are required to call
MS for phone activation. Also, if the key has not been activated, the a
hash total is created and stored based on your hardware configuration.

Joe727 said:
Mike Brannigan said:
Just curious. How can it not be on the CD? How else would the Operating
System verify that the number entered is the correct one?

Joe

Joe,

We do not check during install to see if the key entered is the "correct"
one.
We can check that the number entered is a "valid" key for the type of
product you are installing (e.g an OEM key for an OEM CD and not a Retail
key).
The key is then used as a component of the hash generated by the activation
wizard for use in product activation
So the key itself des not have to be on the CD for it to be used by
the
OS.<snip>

Hi Mike thanks for responding. I don't have the technical background to
understand how it works.

I do know that long before you get to the activation point in the process,
you have to enter the product key. Anyone installing or reinstalling XP at
this point in time, should not even be connected to the internet, before
they installed a virus scanning program or a firewall like Zone Alarm which
will block the RPC Blaster worm.

So, somehow the Product Key is confirmed as being genuine and attached to
the CD from which the Operating System is loaded. It's checked before you
connect to the internet. Otherwise, you could enter any combination of 25
letters and numerals, and the OS would load and start up.

Joe
 
I understand contact is not needed with MS. When I built what I call my
Media PC and installed XP Pro SP1 (Retail), the OS was loaded and a couple
of programs installed, before I even plugged the RJ45 jack into the Ethernet
Card.

So, as I mentioned below, somehow the key is verified (checked, as you put
it). There has to be verification, otherwise what would be the purpose?
The Product Key would be as effective as the log-in password on Windows 98.

Thanks again. I really do appreciate the time you've spent on this. It's a
bit confusing, but then again, that's part of what makes the Product Key an
effective anti-piracy tool.

Joe
 
Jupiter said:
Joe;
The key is checked...for some type of hash code.
The actual Product Key is nowhere to be found on the CD.

To put another way a Product Key from any retail Windows XP Home full
version will work with any retail Windows XP Home full CD, same for
retail Windows XP Pro upgrade etc.

OEM are different and one OEM key will most likely not work with a CD
from another OEM regardless the type of each.

An OEM version will work with any other OEM CD Key as long as it is the same
Pro or Home, the difference is if it is bios locked and does not detect the
right bios, you will need to activate manually over the internet or by
phone.
--

Michael Stevens MS-MVP XP
(e-mail address removed)
http://michaelstevenstech.com
For a better newsgroup experience. Setup a newsreader.
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