L
Lettesgo
I had to shut my computer down for a couple of days (went away). (Note that
this is a pretty old desktop computer but although slow, works great. Windows
XP home/2002 w/service pack 2)
When I came back, I re-booted and a pop up keeps coming up (blue outline,
grey inside) that says: Processing Auto Configuration... then it disappears.
There/gone-- there/gone. Screen kind of "jiggles" a little each time it pops
up.
Making me crazy. Mouse pointer goes behind it. I called my computer tech
support. They said I need to reinstall operating system/drivers etc
(therefore losing everything on hard drive unless I go out and get a external
hd to back all up).
I really didn't understand what she tried to explain was the reason for this
pop up. I actually thought it might be a virus...although my computer does
an automatic update and virus scan regularly (just done and said was good).
Can someone help get this OFF my screen??
Thanks,
Lettesgo
this is a pretty old desktop computer but although slow, works great. Windows
XP home/2002 w/service pack 2)
When I came back, I re-booted and a pop up keeps coming up (blue outline,
grey inside) that says: Processing Auto Configuration... then it disappears.
There/gone-- there/gone. Screen kind of "jiggles" a little each time it pops
up.
Making me crazy. Mouse pointer goes behind it. I called my computer tech
support. They said I need to reinstall operating system/drivers etc
(therefore losing everything on hard drive unless I go out and get a external
hd to back all up).
I really didn't understand what she tried to explain was the reason for this
pop up. I actually thought it might be a virus...although my computer does
an automatic update and virus scan regularly (just done and said was good).
Can someone help get this OFF my screen??
Thanks,
Lettesgo