Problems with XP upgrade

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I just upgraded from windows 98 to XP. I went to launch MS Word, and it says
" This application must be installed to run. Please run setup from the
location where you originanly installed the application. " I installed it,
didn't work I got the same reply, so I uninstalled it and reinstalled it and
have the same problem. It shows that its there. The last time I installed
it, I was told that there was a problem and intallation was not completed?
Any ideas?
 
As I understand your question, you upgraded from Windows 98 to Windows
XP and could not start Word. First, Word in not a part of Windows XP.
It is a part of the Office suite. Now a few questions.
1) Did you have Word installed when you had Windows 98?
2) Did you do an upgrade installation or a full installation of
Windows XP? An upgrade install leaves other applications installed. A
full install include formatting (erasing) your entire hard drive and
starting from scratch.
3) What did you reinstall? Windows XP or some version of Office? If
Windows XP, you still haven't installed Word.
4) Please provide the installation error message. Then we can help you
with that problem.

Brian
 
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