G
Guest
My husband and I recently purchased a new computer from Gateway.
Unfortunetly we sent it back in less than 24 hours. It seems that while
getting on the internet the computer made updates (Mcafee, windows explorer
etc). In doing so our computer totally crashed. We called Gateway and they
explained to us that everytime you log onto the internet and your computer
makes any kind of updates this will cause your computer to crash. The only
way to fix the problem is to constatnly re-load Vista onto your computer
everytime it crashes. Has anyone else experienced this problem? Apparently
my husband and I are not the only consumers of new computers that have run
into this problem. I find it very upsetting that Microsoft and Gateway (and
Dell) knew of this problem but continued to make sales of new computers. So
what are we to do with no fix for this problem?
Unfortunetly we sent it back in less than 24 hours. It seems that while
getting on the internet the computer made updates (Mcafee, windows explorer
etc). In doing so our computer totally crashed. We called Gateway and they
explained to us that everytime you log onto the internet and your computer
makes any kind of updates this will cause your computer to crash. The only
way to fix the problem is to constatnly re-load Vista onto your computer
everytime it crashes. Has anyone else experienced this problem? Apparently
my husband and I are not the only consumers of new computers that have run
into this problem. I find it very upsetting that Microsoft and Gateway (and
Dell) knew of this problem but continued to make sales of new computers. So
what are we to do with no fix for this problem?