Problems with user logon... hard problem

  • Thread starter Thread starter scott
  • Start date Start date
S

scott

I have quite an interesting problem. I am dealing with a
lab of computers all connected and using windows 2000. We
have recently run into a problem with one computer.
Basically it only allows you to log on to this computer
either if you have Admin privledges or have a remote
profile. Since we can neither grant all users these
privlidges, no local profiles can log on. This happened a
couple months ago and now any old or new accounts work
this way. These effects are paticularlly interseting in
that it is only a problem with one work station.
Also if it helps the following error message occurs:

"Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.
DETAIL - The system cannot find the file specified."

and when the Network admin doesn't know how to fix this,
it's not a good sign.

I have recieved a couple answers in other places to this
problem. None have been right. The hard drive is not
full, there is plenty of room. The Default User folder is
in tact.
I need some suggestions because many people have been
stumped by this one. Thanks.

-Scott Gribble
 
Hi Scott. The default folder may be there, but I wonder if ntfs permissions are
incorrect on it or possibly the documents and setting folders. Maybe the default
folder is corrupt. Look in Event Viewer for any clues. I would first check
permissions and if everything looks good there then delete the current one and create
a new one in case of corruption. Compare the permissions on the documents and
settings folder and default folder to that of one of your other "good" W2K
workstations. Be sure to check advanced ntfs permissions as they are not always
obvious on the general permissions page - there could possibly be some deny
permissions in the advanced permissions for whatever reason. I have not tried this,
but perhaps it would be worthwhile to enable auditing of object access and then
auditing of just failures on the documents and settings folder and it's subfolders
and files. Then a after a failed logon perhaps there would be entries in the Event
Viewer security log of failed attempts to access/execute files folders for some
clues. Another place to check is the registry. Check that the permissions are correct
[against know good installation], for HKLM/software/Microsoft/Windows
NT/currentversion/profile list key. If none of that helps you might consider running
System File Checker using sfc /scannow making sure you have the install disk handy.
And if none of that works I would try resetting the computer Local Security Policy
back to default which would reset most ntfs and registry permissions back to
fault. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q248040
http://www.jsiinc.com/SUBL/tip5500/rh5571.htm
 
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