problems with system

[Becky Tahamsian]

Ever since I downloaded your updates for windows 2000 Pro.
my system will just suddenly reboot and some times it will
reboot 3 or 4 times in a roll. I have nortin antivirus
2004 and it did not find any viruses on my computer. So
can you help me find out what is going on with it and how
to fix the problem with it rebooting. I'm tried of being
in the middle of some thing and it just reboot.
my email address is (e-mail address removed)
thank you
Becky Tahmasian

 

[DL]

This is not Microsoft support, rather a public discussion group for MS
products.
The problem may depend on exactly which updates you installed, eg did you
install any drivers?
Some updates can be uninstalled
Does the reboot only occur whilst using a particular app?
Are there any error msgs?
Does Computer Management/event logs help?

 

[Guest]

-----Original Message-----
Ever since I downloaded your updates for windows 2000 Pro.
my system will just suddenly reboot and some times it will
reboot 3 or 4 times in a roll. I have nortin antivirus
2004 and it did not find any viruses on my computer. So
can you help me find out what is going on with it and how
to fix the problem with it rebooting. I'm tried of being
in the middle of some thing and it just reboot.
my email address is (e-mail address removed)
thank you
Becky Tahmasian
.
Becky, I am not an expert or even a decent dweeb as far

as computers go, but when mine did this, i contacted
Microsoft twenty million times and finally (finally) got
connected to a LEVEL TWO TECHNICIAN. He told me (and
stayed on the phone while I did it) a WINSOCK PROGRAM.
fIXED IT ALL. The level one techs thought i had a virus
called sasser or blaster.
Call the l-800 number to microsoft tech support, choose
the option (program came with computer). and see if it
helps.

ROY