Faye said:
When I try to install the security upgrade, I get the message: Setup cannot
continue because one or more prerequisties to install KB913800 failed.
I also get the message: parameter is incorrect.
What operating system you are using and are you able to install other updates?
Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
install the free trial of Windows Live OneCare
http://onecare.live.com/standard/en-gb/default.htm
http://www.microsoft.com/mscorp/safety/technologies/onecare/default.mspx
Windows Defender detects and removes spyware
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
- Open a Run command and type in:
cmd.exe click [OK] on the command prompt type:
net stop wuauserv press Enter Key on your keyboard then type this command:
net stop bits
Type Exit to exit the command prompt.
Open Windows Explorer and locate this folder:
C:\WINDOWS\SoftwareDistribution = delete all subfolders in the right
pane/window.
Note if you can't see this directory try show hidden files and folders from
tools menu.
Run disk clean up and register these command. Try to copy an dpaste into a
Notepad and safe as updates.bat on your Desktop then double click it to
execute the batch file.
regsvr32 wuweb.dll
regsvr32 wuapi.dll
regsvr32 wuaueng1.dll
regsvr32 wuaueng.dll
regsvr32 wups2.dll
regsvr32 wups.dll
regsvr32 wucltui.dll
net start wuauserv
net start bits
Reboot your machine and try the updates. Does it help?
If still no joy try this tool:
Dial-a-fix
http://wiki.lunarsoft.net/wiki/Dial-a-fix
Let us know your progress.
nass
