problems with printing

  • Thread starter Thread starter Laura
  • Start date Start date
L

Laura

Both my husband and I have computers with Windows XP
installed and both with the same software packages.

His is a Toshiba laptop - mine is a Compaq Pressario.

On his I can do anything and everything in Paintshop Pro 7.

In mine I can do anything and everything in Paintshop Pro
7 except print - WHY ???

All I get is a message saying Paintshop Pro 7 has
encountered an error and the programme will shut down -
WHY ?? if it works fine on my husbands computer.

Any help gratefully received.
 
Cari it is Paint Shop Pro by JASC software (www.jasc.com) not adobe's
product.

Laura, If you are using the same printer drivers for your version of XP as
your husband's computer you should not have a problem printing. I would
recommend that you uninstall PSP 7.0 from Control Panel Add/Remove Programs,
deleting the PSP directory, and reinstall it. (The latest update for PSP 7
is to version 7.04 and can be downloaded at the web site above. If it still
fails, remove and reinstall the latest printer driver for the printer.
 
Oops... however with the trouble I've been having even viewing posts, I
guess it's not surprising! MSNews is almost unusable .... and my ISP's
newsgroups only allows 25 postings every two hours. Which normally is what
I do in a normal 30-45 minutes or so!

Thanks for the pick up.

Cari
www.coribright.com
 
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