Problems with Outlook2003 trying to connect to xchange

[Fred]

Strange problem this...

Installed 2 new PCs onto SBS2003 domain when adding the machine on to the
domain we installed Outlook when it was offered from the server (though it
was never configured or used) as the user wanted to be on Outlook Express

A couple of days later we installed Office 2003 OEM Basic

And tried to migrate the user to Outlook, at this point Outlook kept wanting
to connect to Exchange running on the SBS2003 box, however its not possible
because we aren't using exchange so it isn't installed...

Despite uninstalling and reinstalling Outlook and then Office every time we
open Outlook it tries to and talk to a non existent exchange server and
complains about the lack of an .ost file)...then it shuts down on us...

Setting up the email account via control panel and email, doesn't resolve
the problem, nor does creating a .pst file and trying to force Outlook to
open it...always the same result, it wants to talk to something that is not
there and never will be...i.e. SBS2003 exchange...

So any help would be appreciated...we just wan to run outlook to connect to
our ISPs POP3 email ...

We have no problems with Outlook Express which is working fine!

Thanks in advance!!

Rick

 

[Diane Poremsky [MVP]]

SBS2003 uses a logon script to create the exchange account automatically-
you need to remove the prf from that script. See
http://www.slipstick.com/problems/defaultacct.htm for help on this.

Next, delete the profile from control pan el, mail and create a new one
using a totally new name - do not use the same name as the old profile.

 

[Fred]

Thanks for the pointer on this Diane very much appreciated!!

SBS2003 uses a logon script to create the exchange account automatically-
you need to remove the prf from that script. See
http://www.slipstick.com/problems/defaultacct.htm for help on this.

Next, delete the profile from control pan el, mail and create a new one
using a totally new name - do not use the same name as the old profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Strange problem this...

Installed 2 new PCs onto SBS2003 domain when adding the machine on to the
domain we installed Outlook when it was offered from the server (though
it was never configured or used) as the user wanted to be on Outlook
Express

A couple of days later we installed Office 2003 OEM Basic

And tried to migrate the user to Outlook, at this point Outlook kept
wanting to connect to Exchange running on the SBS2003 box, however its
not possible because we aren't using exchange so it isn't installed...

Despite uninstalling and reinstalling Outlook and then Office every time
we open Outlook it tries to and talk to a non existent exchange server
and complains about the lack of an .ost file)...then it shuts down on
us...

Setting up the email account via control panel and email, doesn't resolve
the problem, nor does creating a .pst file and trying to force Outlook to
open it...always the same result, it wants to talk to something that is
not there and never will be...i.e. SBS2003 exchange...

So any help would be appreciated...we just wan to run outlook to connect
to our ISPs POP3 email ...

We have no problems with Outlook Express which is working fine!

Thanks in advance!!

Rick