Problems with online shopping baskets

  • Thread starter Thread starter yorkshireipswich
  • Start date Start date
Y

yorkshireipswich

Whenever I try to use an online shop such as amazon I can order the item but
then even though the baskets says the item is there when I continue to the
checkout it doesn't recognise that anything is in my basket. This happens on
every shopping site I have recently tried it is as if my computer isn't
recognised at the final step. A similar problem is happening with my anti
viral software, where it starts the update process but then doesn't recognise
that it has completed it? I am at a loss.
 
yorkshireipswich said:
Whenever I try to use an online shop such as amazon I can order the item but
then even though the baskets says the item is there when I continue to the
checkout it doesn't recognise that anything is in my basket. This happens on
every shopping site I have recently tried it is as if my computer isn't
recognised at the final step.
Click to expand...


Enable cookies for those sites.




A similar problem is happening with my anti
viral software, where it starts the update process but then doesn't recognise
that it has completed it? I am at a loss.
Click to expand...


Which AV are you using?
 
philo said:
Enable cookies for those sites.




A similar problem is happening with my anti


Which AV are you using?


Just upgraded to Norton internet security 2008 but problem was happening before on 2007
Click to expand...
 
I have enabled all cookies but I still can't access a working "basket"

thanks for your time in advance
 
yorkshireipswich said:
I have enabled all cookies but I still can't access a working "basket"

thanks for your time in advance
Click to expand...


Usually it's just a case of allowing cookies.

Since that did not do the trick...
my *guess* is that it's your Norton security package...
but you'd have to sort through the settings for that...
as I do not use it so could not advise you
 
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