Problems with Networking

  • Thread starter Thread starter Neal
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Neal

I seem to have problems with networking two PCs using XP
Home. From one computer I can access the D:\ drive on
the other computer but when I share any folder on the c:\
drive, the other computer cannot connect to this - I get
an erro message about not enough server storage space ?
ICS seems to be working okay.
Can somebody help me work out what is happening ?
Neal.
 
Neal said:
I seem to have problems with networking two PCs using XP
Home. From one computer I can access the D:\ drive on
the other computer but when I share any folder on the c:\
drive, the other computer cannot connect to this - I get
an erro message about not enough server storage space ?
ICS seems to be working okay.
Can somebody help me work out what is happening ?
Neal.
Click to expand...


This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078
 
quoted form http://www.ChicagoTech.net
"Not enough server storage is available to process this command." error.

SYMPTOMS: When accessing shares on a server from a client, you may receive
"Not enough server storage is available to process this command." error. You
may receive this message and Event ID: 2011 after you install Norton
Antivirus for Windows.

Resolution:
1) The registry value IRPstackSize may be not explicitly present. To
increase the value of the parameter, go to the key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
LanmanServer\Parameters. If the key is not present, choose Add Value in the
Registry Editor. The Value Name should be IRPStackSize and the Data Type is
REG_DWORD.
2) Remove any unnecessary entries from this value in the registry,
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters
\NullSessionPipes.
3) If the machine has a non-zero PagedPoolSize in the Registry, you need to
re-set it by going to
HKEY_LOCALMACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory
Management and double-click on PagedPoolSize and set to 0.
4) Disable Norton antivirus to see if that will fix the problem.


--
For more and other information, go to http://www.ChicagoTech.net

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.
 
Thanks a lot. That worked a treat.

Neal

-----Original Message-----



This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN- US;177078


--
Best Regards,
Ron Lowe
MS-MVP Windows Networking


.
Click to expand...
 
One thing missing out of that article is that the default for IRPstacksize
is 11 and it ranges from 11-50. The best thing to do if you put the DWORD in
and it hasn't resolved the issue is to increase the from the default decimal
11 to decimal 22. See, the higher you go, the more likely you will have
other, as yet not present, troubles. Value 22 seems to work wherever I have
had to use it, to date. In the way I have explained, disabling Norton
Antivirus is not needed.
 
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