problems with my Windows xp

[Cindy]

I'm having a few problems with my laptop. It started with my Yahoo messenger,
I can't see messages that are being sent to me and when I attempt to replay,
it crashes and shuts down.
The second problems is adobe flash player says its installed, but its not

and 3rd, when I go to windows to do an update, I receive a messages that
states that I need to go microsoft/mac for updates, I have a compaq.

Can anyone help me.... I'm ready to pull my hair out!

 

[Kayman]

I'm having a few problems with my laptop. It started with my Yahoo messenger,
I can't see messages that are being sent to me and when I attempt to replay,
it crashes and shuts down.

1.CCleaner - Free
Cleans temporary internet files, cookies, history, recent urls, application
MRUs, etc. ...
http://www.filehippo.com/download_ccleaner/
If Windows Defender is utilized go to Applications, under Utilities
uncheck "Windows Defender" (so it won't delete the history of WD)

2.SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html

3.Kaspersky's AVPTool
http://downloads5.kaspersky-labs.com/devbuilds/AVPTool/
There's no updating involved since the scanning engine is updated
several times a day and you simply download the updated scanner whenever
you want to do a scan.

The second problems is adobe flash player says its installed, but its not

Flash Player 9 April 2008 Security Update (version 9.0.124.0).

1. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

2. How to uninstall the Adobe Flash Player plug-in and ActiveX control.
http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157
Direct link:
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

2a. Alternatively, uninstall "Adobe Flash Player Active X" in Control
Panel\Add or Remove Programs, if it exists.

3. Reboot

Continue if you wish:

4. Install Adobe Flash Player.
http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash
or
Adobe Flash Player.
http://www.adobe.com/products/flashplayer/
Direct link:
http://fpdownload.macromedia.com/ge...censing/win/install_flash_player_active_x.msi

5. Reboot

6. Check version here:
http://www.macromedia.com/software/flash/about/
or
Version test for Adobe Flash Player.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

and 3rd, when I go to windows to do an update, I receive a messages that
states that I need to go microsoft/mac for updates, I have a compaq.

Please post the *exact* error code/message.

Can anyone help me.... I'm ready to pull my hair out!

Don't panic