Problems with modem installations

  • Thread starter Thread starter Gavin
  • Start date Start date
G

Gavin

I test mobile phones and use multiple modems on my laptop
which I am constantly removing or updating. Recently, I
have been unable to manually install new modems.

Now, if I go to MANUALLY install a modem in the 'Phone and
Modem' application and select 'Don't detect my modem, I
will select it from a list', instead of a list appearing
with the default modems and the previously installed
modems, I get the message 'Unable to find any drivers for
this device'.

There is problem with plug and play as well which is
probably related. Windows picks up the Modem when it is
attached to the laptop but it does not find or install the
drivers. I have to manually browse to c:\WINNT\INF to
point to the drivers.

Windows seems to have lost the link to where the drivers
are stored on the machine. Plug and play is enabled and
the required drivers are in the correct folders.

I have Admin Rights on my laptop. I have referred this to
my IT department but they just want to take the easy way
out and rebuild my machine.
 
You may look at it as the "easy way out" But it appears to me that some core
component of the OS is now corrupt. Hard to say what other un-noticed
damage. I would welcome the offer to rebuild.
 
Actually I've fixed the problem myself by adding
C:\WINNT\INF to registry key:

HKEY-
LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\
DevicePath:Reg_Expand_SZ:%Systemroot%\Inf

The key read

"%SystemRoot%\inf;%SystemDrive%\drivers\net;%SystemDrive%
\drivers\modem;%SystemDrive%\drivers\video;%SystemDrive%
\drivers\audio;"

initially but that didn't seem to recognise the driver
location.

See http://support.microsoft.com/default.aspx?scid=kb;en-
us;279112&Product=win2000 for more details.
 
Back
Top