problems with messenger!!!!!!

  • Thread starter Thread starter Janet.W.
  • Start date Start date
J

Janet.W.

My computer has had recurring problems with messenger
over the last few months--can't sign in to msn or windows
messenger--when trying to access help pages, web page
unavailable comes up continuously with cannot find server
or DNS---help am going mad!!
 
Janet,

Sounds like you are having a network connect problem but I am not sure.

I need the following information from you:
* Are you able to access anything from the Internet?
* What type of connect are you using to get on the internet?
DSL/Roadrunner/Dialup/other
* If you are using DSL or Roadrunner, is your computer connected directly to
a router then to the DSL/Cable modem or is it connected directly to the
DSL/Cable modem?
* What is the IP address of your computer? Do the following to find out:
* Go to Start and Run. Type in CMD and press enter.
* In the DOS window type: ipconfig /all
* This will give you information about your network connection.

Put all of this information into a reply. We need to have more information
about your problem to find a solution to your issue.
 
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