Problems with KB951748 XP Update, change my user name and data

  • Thread starter Thread starter Pavel
  • Start date Start date
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Pavel

Hallo, I have big problems now, installing KB951748 XP Update !
My early user have disapier !
this update make some new account and i can't administrate "administrative
tools",
to return my early user with my folders !
What me do? How i can get my data back ?
 
Malicious software ("malware") could be installed on your computer.

Make sure that your anti-malware software is running, then download the
latest signatures and run a full scan.

Comprehensive anti-malware software scans for all types of malicious
software in the background, on demand and on schedule. If you don't have
comprehensive anti-malware software, you're a sitting duck.

For now try scanning your system with /several/ of the better online
scanners, such as:
Kaspersky Antivirus (http://www.kaspersky.com/virusscanner)
Panda ActiveScan (http://www.pandasoftware.com/activescan)

Download HijackThis from www.trendsecure.com. Run it, save a log, and
post the log at one of the many sites that support HJT, such as
spywarewarrior.com, bleepingcomputer.com, and http://aumha.net -- but
not here. Within a day you'll have step-by-step advice from an expert on
cleaning up any malware infestations.

Even the best detection and removal software can't fix every malware
infection. If none of the above remove the infection, you may want to
show the computer to a professional. You might need to erase your hard
drive and start over.
 
When i delete this update and restart computer then on startup windows make
similar user but old user disapear and start windows as i do new instalation
of windows but programs which is installed on computer erlyer have left, when
i make
sistem restore on day erlyer, hapend that too. and i see no problems whith
such
viruses or worms or some else !
i have try to start kaspersky test but his found nothing !
 
I write you how looks my system in "dokuments and setings":
standart-first my system have folders on user Dimaa before i install this
update:
Dimaa\
LocalService\
NetworkService\
Then after I install an update:
Dimaa.DIMA\
LocalService.NT AUTHORITY\
NetworkService.NT AUTHORITY\
Then after i make system restore on earlyer day:
Dimaa.DIMA\
LocalService.NT AUTHORITY.000\
NetworkService.NT AUTHORITY.000\
But user name still have Dimaa all this time and all my data have stay in
old folder "Dimaa\"
and "administrative tools" have not acessible now, standart user
"Administrator"
now have new password and don't acessible now too .
 
Pavel said:
Hallo, I have big problems now, installing KB951748 XP Update !
My early user have disapier !
this update make some new account and i can't administrate "administrative
tools",
to return my early user with my folders !
What me do? How i can get my data back ?
Click to expand...

From: http://support.microsoft.com/kb/951748

" How to obtain help and support for this security update
For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4 "

Suggest you visit the MS International site for no-charge assistance
with this issue, Pavel.


MowGreen [MVP 2003-2009]
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Never Forgotten
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