problems with internet log in

[Guest]

Hi,
I am having a problem with all the log-in-websites like banks, hotmail,
yahoo, gmail, etc. When I go to these website, I just can't log in, but for
the other websites, the internet works fine. I can't even use MSN messenger
and Yahoo messenger now. Can anyone give me some advise?
Thanks

 

[Frank Saunders, MS-MVP OE/WM]

Hi,
I am having a problem with all the log-in-websites like banks, hotmail,
yahoo, gmail, etc. When I go to these website, I just can't log in, but
for
the other websites, the internet works fine. I can't even use MSN
messenger
and Yahoo messenger now. Can anyone give me some advise?
Thanks

Make sure your firewall is not blocking port 443.

Go to Start | Run and enter these commands (press <Enter after each one).
Regsvr32 SOFTPUB.DLL
Regsvr32 Wintrust.dll
Regsvr32 Initpki.dll
Regsvr32 Dssenh.dll
Regsvr32 Rsaenh.dll
Regsvr32 Gpkcsp.dll
Regsvr32 Sccbase.dll
Regsvr32 Slbcsp.dll
Regsvr32 Mssip32.dll
Regsvr32 Cryptdlg.dll

See also
http://windows-help.net/WindowsXP/troub-10.html
http://inetexplorer.mvps.org/answers/16.html
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807
How to troubleshoot problems accessing secure Web pages with Internet
Explorer 6 Service Pack 2
http://support.microsoft.com/?kbid=870700

 

[Guest]

Hi Frank,
Thank you soooooo much for your help!!! For the first time in my life, I
(indirectly) fixed the computer!!!!! Don't you know that you make our world
so wounderful???

By the way, would you mind telling me what cause the problem? I know maybe
it involve some complicated issues, but I just want to avoid the same mistake
in the future!

Thanks again!

Suki

 

[Frank Saunders, MS-MVP OE/WM]

Hi Frank,
Thank you soooooo much for your help!!! For the first time in my life, I
(indirectly) fixed the computer!!!!! Don't you know that you make our
world
so wounderful???

By the way, would you mind telling me what cause the problem? I know maybe
it involve some complicated issues, but I just want to avoid the same
mistake
in the future!

I really can't say for sure what caused the problem but my immediate
suspicion is that some malware got into the computer. This is also the
first thing I would check if it were brought to me to be fixed. Help with
malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing Messenger Plus, whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.