Problems with internet explorer

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Well, when I try opening IE it sometimes works and sometimes it doesn't.
Occasionally it will freeze and I'll get a program not responding message.
I'm pretty sure it is a virus, although Norton doesn't pick it up (and
actually it won't allow me to liveupdate my virus definitions). I've also
tried running Adaware and BugDoctor, both with no success.

Does anyone out there know what I can do to solve this problem? Is anyone
having similar problems?
 
Hi,
Download and run CWShredder, Ad-aware, Spybot (in that order.)
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

If unsuccessful with those programs, you may have to post a HijackThis log
to one of the forums listed below. You will receive good help at any of
these forums. You might look for a forum that doesn't have too many
unanswered posts. You should also look for the proper forum for HijackThis
logs and a message along the lines of "Important- Read This First."

HijackThis instructions and download:
http://www.tomcoyote.org/hjt/
http://www.aumha.org/downloads/hijackthis.exe
(Additional information and warnings)
http://www.aumha.org/a/parasite.php#hjt

Forums:
http://forum.mvps.org/ Excellent help- low traffic. Visit
http://forum.aumha.org/viewtopic.php?t=4075 before posting the log.

http://castlecops.com/forums.html
http://www.spywarewarrior.com/index.php
http://tomcoyote.com/forums/
http://www.spywareinfo.com/forums/

Or, a legitimate program (ad-blocker, privacy, security, toolbar, etc) may
be
causing the problem. Disable, for diagnostic purposes, any program that
might be interfering with IE. You may have to reinstall (or not reinstall) a
program.

You might try this (lengthy) troubleshooting process:
276393 - Understanding and Troubleshooting Unrecoverable Errors (Faults) in
Internet Explorer: http://support.microsoft.com/?kbid=276393

Hope this helps,
Don
[MS MVP- IE/OE]
 
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