Windows XP Problems with Internet Explorer start-up page

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simongr

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I have installed Spyguardquak and uninstalled it and it has since taken over the internet start-up page - I am unable to change it from internet options - theis internet page comes up ... (mucks edit: deleted link to protect everybody else ;) )

Also, I have an icon in the task bar on start-up called Virus alert which directs me to download spyguardquak -

Also, when I try to access some sites it tells me that I have spyware

I have used ad-aware, spyboot destroyer, tune-up and registry cleaner and nothing has been solved.

Please can anyone help.
 
Download Hijackthis to its own folder, install & run it and post your log here ...

:thumb:
 
I have managed through the regedit to fix start-up page of Internet explorer - but I did not manage to take off the icon on task bar - Virus Alert and linking me to spyguardquark download

this is the hijacthis log

Logfile of HijackThis v1.99.1
Scan saved at 10:14:04, on 11/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
F:\PROGRA~1\avgamsvr.exe
F:\PROGRA~1\avgupsvc.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
F:\PROGRA~1\avgcc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Cyb2k.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\simon\Local Settings\Temp\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - F:\Programe Files\ICQToolbar\toolbaru.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: ticont.MyBHO - {2520BA45-3D97-4864-82FF-F47F951727BA} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: tisa.MyBHO - {9B053E00-78D3-47AE-B763-60FF36FF2886} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - F:\Programe Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-gb\msntb.dll
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [C2K] C:\WINDOWS\Cyb2k.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Programe Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\FRONTP~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Programe Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Programe Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00000000-0000-0000-0000-100000000003} - http://code.trasferimento.biz/l/d7a49988a26e13e1f31a3c139fe1f49a_35.exe
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://systemdoctor.com/download/2006/cab/SystemDoctor2006FreeInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\WINDOWS\system32\logonui.dll
O20 - Winlogon Notify: winduj32 - C:\WINDOWS\SYSTEM32\winduj32.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Remote HID Service (LvHidSvc) - Philips - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - F:\Programe Files\WinStylerThemeSvc.exe
O23 - Service: Softex WinRoute Service (WinRServ) - Unknown owner - f:\programe files\WinRServ.exe (file missing)

Thanks

simon
 
Download, unzip and get ready to use smithfaud fix ... do this first but do not run it yet.

reboot into safe mode and fix ...
O2 - BHO: ticont.MyBHO - {2520BA45-3D97-4864-82FF-F47F951727BA} - (no file)
O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: tisa.MyBHO - {9B053E00-78D3-47AE-B763-60FF36FF2886} - (no file)
O16 - DPF: {00000000-0000-0000-0000-100000000003} - http://code.trasferimento.biz/l/d7a...9fe1f49a_35.exe
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://systemdoctor.com/download/20...FreeInstall.cab
O20 - AppInit_DLLs: C:\WINDOWS\system32\logonui.dll
O20 - Winlogon Notify: winduj32 - C:\WINDOWS\SYSTEM32\winduj32.dll
O23 - Service: Softex WinRoute Service (WinRServ) - Unknown owner - f:\programe files\WinRServ.exe (file missing)

Then, after that, now run the smithfaud fix while still in safe mode, it can take some time to finish, please let it.

reboot and run smithfaud fix again ... again it may take some time to finish, let it finish.

repost a new log when done.

:thumb:


Please consider using, actually you should be using, the following software ...
SpywareBlaster, MS Windows Defender, SBS&D & or Ad-Aware or both and get CCleaner ... do not install Yahoo Toolbar that comes with CCleaner, just un-tick the box ... defrag after using CCleaner.

:)
 

Attachments

Now ok all solved Thanks Great!!!

Now ok all solved Thanks Great!!! Thks alot mate

Log is as below:

only problem could not fix:

O23 - Service: Softex WinRoute Service (WinRServ) - Unknown owner - f:\programe files\WinRServ.exe (file missing)

Programme did not allow me to do this

Simon

Logfile of HijackThis v1.99.1
Scan saved at 12:18:07, on 11/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
F:\PROGRA~1\avgcc.exe
C:\WINDOWS\Cyb2k.exe
C:\WINDOWS\system32\ctfmon.exe
F:\PROGRA~1\avgamsvr.exe
F:\PROGRA~1\avgupsvc.exe
C:\WINDOWS\system32\lvhidsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\WINDOWS\explorer.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\simon\Local Settings\Temp\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - F:\Programe Files\ICQToolbar\toolbaru.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - F:\Programe Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-gb\msntb.dll
O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [C2K] C:\WINDOWS\Cyb2k.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &ICQ Toolbar Search - res://F:\Programe Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\FRONTP~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Programe Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - F:\Programe Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - F:\PROGRA~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - F:\PROGRA~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Remote HID Service (LvHidSvc) - Philips - C:\WINDOWS\system32\lvhidsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - F:\Programe Files\WinStylerThemeSvc.exe
O23 - Service: Softex WinRoute Service (WinRServ) - Unknown owner - f:\programe files\WinRServ.exe (file missing)
 
Good, pleased to see your log is clean.

Try CCleaner, do not install the Yahoo Toolbar, and see if it can clean-up those little leftover files ... it's pretty good at that. Not a worry if it cannot. :thumb:
 
Downloaded CCleaner works fine thanks again

Downloaded CCleaner works fine thanks again - keep up the good work - thanks alot...
 
Your welcome

As you are all fixed here I'll close this thread ... if you need anymore assistance, then please start a new thread.

:thumb:
 
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