Problems with I E 6

  • Thread starter Thread starter mike biacsi
  • Start date Start date
M

mike biacsi

I am having problems with the internet at home. I am able
to connect to the internet (i use BT openworld Anytime)
but when i try and view any website i get a pop up
saying 'cannot open the search engine' then this page
cannot be displayed in the browser. I have tried
contacting bt technical support a number of times but
found them to be unhelpful. I would be very grateful to
anyone who could help me sort out this problem that has
been happening for over a week.
 
Hi Mike - Well, you kinda need to know what the parasite(s) is/are before
you can do much about fixing them except to apply some general tools like
AdAware and/or SpyBot S&D (see below). If they don't fix it then start
here:

Download HijackThis, free, here:
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

Unzip it to any convenient folder, start it then press Scan. Click on
SaveLog when it's finished which will create hijackthis.log. Now click the
Config button, then Misc Tools and click on Generate StartupList.log which
will create Startuplist.txt

Then go to one of the following forums:

Spyware and Hijackware Removal Support, here:
http://www.spywareinfo.com/forums/index.php?s=8a236cdf61469fbad3bddbe810be0374&act=SF&f=11

or Net-Integration here:
http://www.net-integration.net/cgi-...86d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949

or Tom Coyote here:
http://tomcoyote.org/forums/index.php?act=ST&f=10&t=495&s=2c6e92805e310b519b9fa61cc7098fba

Sign in, then copy and paste both files into a message asking for
assistance, Someone will answer with detailed instructions for the removal
of your parasite(s).


For the general hijack case, the best way to start is to get Ad-Aware 6.0,
Build 181 or later, here: http://www.lavasoftusa.com/support/download/.
Update and run this regularly to get rid of most "spyware/hijackware" on
your machine. If it has to fix things, be sure to re-boot and rerun
AdAware again and repeat this cycle until you get a clean scan. The reason
is that it may have to remove things which are currently "in use" before it
can then clean up others.

Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After fixing things with SpyBot S&D, be sure to
re-boot and rerun SpyBot again and repeat this cycle until you get a clean
"no red" scan. The reason is that SpyBot sometimes has to remove things
which are currently "in use" before it can then clean up others.


Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



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