Problems with HP Solution Center on HP Pavillion running VISTA Home Permium

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johns

I had HP Solution Center for an HP Scanjet 4850 installed on a PC running WINDOWS XP. I ported Solution Center over to a PC running Windows Vista using Microsoft's Windows Easy Transfer Companion. When I start HP Solution Center I get a message (every time) "Please wait while Windows configures HP Solution Center". If I cancel or not I get an error message saying that a network resource is unavailable. When I click OK Solution Center starts, gives me the same error message. When I clear all error Messages I am able to scan photos, documents etc.I tried reinstalling the software but then I try I get an error stating that the installer cannot access the HKEY\Local_Machine\System\ENUM registry key. I have tried changing the permissions on that key but Vista will not let me save changes even though I am logged in to an administrator account.Where do I go from here.


Post Originated from http://www.VistaForums.com Vista Support Forums
 
"johns" schreef in bericht news:[email protected]...
I had HP Solution Center for an HP Scanjet 4850 installed on a PC running
WINDOWS XP. I ported Solution Center over to a PC running Windows Vista
using Microsoft's Windows Easy Transfer Companion. When I start HP
Solution Center I get a message (every time) "Please wait while Windows
configures HP Solution Center". If I cancel or not I get an error message
saying that a network resource is unavailable. When I click OK Solution
Center starts, gives me the same error message. When I clear all error
Messages I am able to scan photos, documents etc.I tried reinstalling the
software but then I try I get an error stating that the installer cannot
access the HKEY\Local_Machine\System\ENUM registry key. I have tried
changing the permissions on that key but Vista will not let me save
changes even though I am logged in to an administrator account.Where do I
go from here.


Post Originated from http://www.VistaForums.com Vista Support Forums
Click to expand...

Hi,
Maybe not a direct answer but just for information.
I was running scanner HP4570 on my ME.
I installed the CD-SW on my Vista but he refused to work and after several
contacts with the help center the only solution was to perform a clean
install on Vista.
Afterwards not at all instaaling the CD-SW but directly connecting the
scanner to an USB-bus and everthing was working fine.
A technical clarification i didn't receive but the scannner is now working
fine.
regards
Huib
 
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