Problems using Dell Reinstallation cd

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I tried everything to get rid of Adware.Purityscan in my computer and was
advised to use the reinstallation cd that came with my Dell. I used the XP
Home Edition Reinstallation CD Service Pack 2 and it says that it cannot
repair the problem as some of the files cannot be copied. So, I attempted to
reinstall instead of repairing and I ended up at a screen that showed
partitioned space and non partitioned space. It did not recommend that I use
the partitioned space and the non-partitioned space was too small. So, I
tried to add space and it wouldn't allow that either. I have no idea what I
am doing but can follow directions pretty well...any ideas?
 
Sam said:
I tried everything to get rid of Adware.Purityscan in my computer
and was advised to use the reinstallation cd that came with my
Dell. I used the XP Home Edition Reinstallation CD Service Pack 2
and it says that it cannot repair the problem as some of the files
cannot be copied. So, I attempted to reinstall instead of
repairing and I ended up at a screen that showed partitioned space
and non partitioned space. It did not recommend that I use the
partitioned space and the non-partitioned space was too small. So,
I tried to add space and it wouldn't allow that either. I have no
idea what I am doing but can follow directions pretty well...any
ideas?
Click to expand...

Contact those who advised you down this extreme course of action in the
first place (I assume it was Dell...?)
 
Back
Top