problems starting firewall

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richman

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I have a problem on a friends laptop that I need to fix and am hoping someone can help me.
The machine is running XP home SP2 and is connected to a cable modem via ethernet.
The problem is to do with an anti-virus and firewall program that was installed. This program is "Computer associates EZ-trust AV and Firewall"
We need to install a better AV software and when we uninstall EZ-trust the windows firewall wont start up no matter what we do. The network reports an error message 2035E (i think) authentication host error.
Is there a way to reinstall or repair the windows firewall so we can get it to start.
 
Im not so sure on what the "authentication host error." is, - maybe someone else can enlighten you on that or try searching on microsofts own web site... Have you tried using an alternative firewall, I wouldnt trust the default one by windows as it only monitors traffic in one direction.
 
richman said:
I have a problem on a friends laptop that I need to fix and am hoping someone can help me.
The machine is running XP home SP2 and is connected to a cable modem via ethernet.
The problem is to do with an anti-virus and firewall program that was installed. This program is "Computer associates EZ-trust AV and Firewall"
We need to install a better AV software and when we uninstall EZ-trust the windows firewall wont start up no matter what we do. The network reports an error message 2035E (i think) authentication host error.
Is there a way to reinstall or repair the windows firewall so we can get it to start.
Click to expand...

Here you are>

http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/optnet/ctm/usergde/usergd50/ap_error.htm

;)
 
If ya want free firewall use Zonealarm or Sygate.

This might be a bad one. I read another forum pages long about the same problem still not fixed.
It could be a highjack spyware or trojan that take over firewalls and wont let ya unistall it the way its setup or its a **** program.
Backup your registry before trying this. These work good for getting rid of McaFee.

You might try Highjack This
http://www.majorgeeks.com/download3155.html

You might try a intallin third party unistaller then reinstall the AV firewall and using the uninstaller.

Add-remove Pro
http://www.superwin.com/ffreewar.htm

Chris Software Cleaner
http://www.pcworld.com/downloads/file_description/0,fid,17780,00.asp

If Ya have problems turn off firewall running in the background using Msconfig.
Try Startup inspector for windows
http://www.windowsstartup.com/

If ya get it off then use CCleaner to Cleanup software issues.
 
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