Problems setting up my printer.

  • Thread starter Thread starter Angela
  • Start date Start date
A

Angela

I am looking for advice on how to set up my printer. When
I use the print wizard to add my HP Deskjet 855c this
message comes up "The file DMCOLOR.DILL on Windows 98
Second addition CDROM can not be found. Insert the
Windows 98 CDROM in the selected drive and click ok" The
problem is that I have Windows 2000 installed on my
computer and do not have a Windows 98 disk???? I have
tried reinstalling Windows 2000. But, it was no help. I
tried contacting HP. They were no help. I have searched
the Microsoft website. I just don't know what to do. If
anyone can help. Please email me back.
-Thanks-
Angela
 
If all else fails and no better suggestions come along,
go to this site
http://members.driverguide.com/driver/detail.php?
driverid=86587
Download the driver that it's asking for. Go thru the
process of installing the printer again and when it asks
for dmcolor.dll make it accessible and see if it allows
you to finish the install. NO guarantees with this
suggestion at all.
 
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