Problems searching Outlook contacts using the search box

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  • Start date Start date
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Guest

Whenever I type a contact name in the search box, I get an error message
saying it can't be found. Am I doing something wrong? Is there something
that needs "tweaked"? Any help will be appreciated!
 
You provided no information. At a minimum we would need to know:
1. Outlook version
2. Which search method you are using and in which view
3. What the precise error message is
4. Whether this search method ever worked for you.
 
I apologize for the oversight. I am using Office 2003. Others in the office
have been able to access contacts by using the search box in the past, but
lately we have not been able to.
The error message says: "Outlook could not find the requested contact".
On my computer, I have never been able to find a contact using this method.
I am using the "Show Views In Navigation Pane".
Thanks for your help!


Russ Valentine said:
You provided no information. At a minimum we would need to know:
1. Outlook version
2. Which search method you are using and in which view
3. What the precise error message is
4. Whether this search method ever worked for you.
--
Russ Valentine
[MVP-Outlook]
artsinstark said:
Whenever I type a contact name in the search box, I get an error message
saying it can't be found. Am I doing something wrong? Is there something
that needs "tweaked"? Any help will be appreciated!
Click to expand...
Click to expand...
 
The current view is Address Cards.

Russ Valentine said:
You provided no information. At a minimum we would need to know:
1. Outlook version
2. Which search method you are using and in which view
3. What the precise error message is
4. Whether this search method ever worked for you.
--
Russ Valentine
[MVP-Outlook]
artsinstark said:
Whenever I type a contact name in the search box, I get an error message
saying it can't be found. Am I doing something wrong? Is there something
that needs "tweaked"? Any help will be appreciated!
Click to expand...
Click to expand...
 
We're not much closer. To which "Search box" might you be referring? What
information store are you using--Exchange mailbox or a local PST file?
--
Russ Valentine
[MVP-Outlook]
artsinstark said:
I apologize for the oversight. I am using Office 2003. Others in the
office
have been able to access contacts by using the search box in the past, but
lately we have not been able to.
The error message says: "Outlook could not find the requested contact".
On my computer, I have never been able to find a contact using this
method.
I am using the "Show Views In Navigation Pane".
Thanks for your help!


Russ Valentine said:
You provided no information. At a minimum we would need to know:
1. Outlook version
2. Which search method you are using and in which view
3. What the precise error message is
4. Whether this search method ever worked for you.
--
Russ Valentine
[MVP-Outlook]
artsinstark said:
Whenever I type a contact name in the search box, I get an error
message
saying it can't be found. Am I doing something wrong? Is there
something
that needs "tweaked"? Any help will be appreciated!
Click to expand...
Click to expand...
Click to expand...
 
The search box I am using is the one on the toolbar that says: "Type a
contact to find" on the right side of the toolbar.

Russ Valentine said:
We're not much closer. To which "Search box" might you be referring? What
information store are you using--Exchange mailbox or a local PST file?
--
Russ Valentine
[MVP-Outlook]
artsinstark said:
I apologize for the oversight. I am using Office 2003. Others in the
office
have been able to access contacts by using the search box in the past, but
lately we have not been able to.
The error message says: "Outlook could not find the requested contact".
On my computer, I have never been able to find a contact using this
method.
I am using the "Show Views In Navigation Pane".
Thanks for your help!


Russ Valentine said:
You provided no information. At a minimum we would need to know:
1. Outlook version
2. Which search method you are using and in which view
3. What the precise error message is
4. Whether this search method ever worked for you.
--
Russ Valentine
[MVP-Outlook]
Whenever I type a contact name in the search box, I get an error
message
saying it can't be found. Am I doing something wrong? Is there
something
that needs "tweaked"? Any help will be appreciated!
Click to expand...
Click to expand...
Click to expand...
 
I am using Microsoft Exchange

Russ Valentine said:
We're not much closer. To which "Search box" might you be referring? What
information store are you using--Exchange mailbox or a local PST file?
--
Russ Valentine
[MVP-Outlook]
artsinstark said:
I apologize for the oversight. I am using Office 2003. Others in the
office
have been able to access contacts by using the search box in the past, but
lately we have not been able to.
The error message says: "Outlook could not find the requested contact".
On my computer, I have never been able to find a contact using this
method.
I am using the "Show Views In Navigation Pane".
Thanks for your help!


Russ Valentine said:
You provided no information. At a minimum we would need to know:
1. Outlook version
2. Which search method you are using and in which view
3. What the precise error message is
4. Whether this search method ever worked for you.
--
Russ Valentine
[MVP-Outlook]
Whenever I type a contact name in the search box, I get an error
message
saying it can't be found. Am I doing something wrong? Is there
something
that needs "tweaked"? Any help will be appreciated!
Click to expand...
Click to expand...
Click to expand...
 
Then you need to ensure that you have the Outlook Address Book Service
installed and configured correctly to search the Contacts Folder in
question:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine
[MVP-Outlook]
artsinstark said:
The search box I am using is the one on the toolbar that says: "Type a
contact to find" on the right side of the toolbar.

Russ Valentine said:
We're not much closer. To which "Search box" might you be referring? What
information store are you using--Exchange mailbox or a local PST file?
--
Russ Valentine
[MVP-Outlook]
artsinstark said:
I apologize for the oversight. I am using Office 2003. Others in the
office
have been able to access contacts by using the search box in the past,
but
lately we have not been able to.
The error message says: "Outlook could not find the requested contact".
On my computer, I have never been able to find a contact using this
method.
I am using the "Show Views In Navigation Pane".
Thanks for your help!


:

You provided no information. At a minimum we would need to know:
1. Outlook version
2. Which search method you are using and in which view
3. What the precise error message is
4. Whether this search method ever worked for you.
--
Russ Valentine
[MVP-Outlook]
Whenever I type a contact name in the search box, I get an error
message
saying it can't be found. Am I doing something wrong? Is there
something
that needs "tweaked"? Any help will be appreciated!
Click to expand...
Click to expand...
Click to expand...
 
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