Problems retaining print format

  • Thread starter Thread starter Chris G
  • Start date Start date
C

Chris G

Running Access 200 on 3 different Windows XP boxes. Running a super simple
db that sets the primary key as the gift certificate number. Created a
report pulling info from a query of all the necessary fields to print out on
a # 10 envelope. All users use the same printer model (HP LJ 4100) but
different department printers. I set the report pagee setup to print #10
and save the report. If any other user opens the report the report is
immediately swapped back to "letter." What am I doing wrong? I see no
field that allows me to set the paper default to #10 envelope.

Thanks in advance for the help!

I would prefer to responded to in the thread. Thanks!

CG Scottsdale AZ.
 
Chris said:
Running Access 200 on 3 different Windows XP boxes. Running a super simple
db that sets the primary key as the gift certificate number. Created a
report pulling info from a query of all the necessary fields to print out on
a # 10 envelope. All users use the same printer model (HP LJ 4100) but
different department printers. I set the report pagee setup to print #10
and save the report. If any other user opens the report the report is
immediately swapped back to "letter." What am I doing wrong? I see no
field that allows me to set the paper default to #10 envelope.

Thanks in advance for the help!

I would prefer to responded to in the thread. Thanks!

CG Scottsdale AZ.
Click to expand...
Chris,

Access 200?
Is it 2000 or 2002?
If you are using Access 2000 this is a known bug and is documented in
the Microsoft Knowledgebase article:
Q245021 'List of Fixed Problems in Microsoft Office 2000 Service
Release 1/1a (SR-1/SR-1a)'
And specifically:
Q240826 'Lost Printer Settings when Name Autocorrect is turned on'

Turn off the Name AutoCorrect feature as a temporary 'fix'.
Then download and install the Service Release 1/1a.
 
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