Problems loading MapleStory

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Guest

My son is trying to play MapleStory but when he loads the game the monitor
goes black and the message "cannot display this video mode" appears.
He has a tft flat monitor but his brother is able to play the game using a
crt monitor on his computer but not his tft monitor.
Please could someone give me a solution, my son is driving me mad about this.
Thank you in advance.
 
Hi Berni,

Your son just needs to change the video resolution and aspect mode
in order to overcome this issue.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Berni Wrote:
=================
| My son is trying to play MapleStory but when he loads the game the monitor
| goes black and the message "cannot display this video mode" appears.
| He has a tft flat monitor but his brother is able to play the game using a
| crt monitor on his computer but not his tft monitor.
| Please could someone give me a solution, my son is driving me mad about this.
| Thank you in advance.
 
Hi Jimmy S

Thank you for replying so quickly. Unfortunately we have no idea how to put
into practice your suggestions, could you point in the right direction about
how to change these aspects on the computer.

Berni
 
Hi Berni,

Sure. Those are changed using the video settings inside the
game. You can access the video setting menu through options
in most games, otherwise it should be documented in the booklet
that came with the game, or in the game's readme file.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Berni Wrote:
=================
| Hi Jimmy S
|
| Thank you for replying so quickly. Unfortunately we have no idea how to put
| into practice your suggestions, could you point in the right direction about
| how to change these aspects on the computer.
|
| Berni
|
| "Jimmy S." wrote:
|
|| Hi Berni,
||
|| Your son just needs to change the video resolution and aspect mode
|| in order to overcome this issue.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Berni Wrote:
|| =================
||| My son is trying to play MapleStory but when he loads the game the monitor
||| goes black and the message "cannot display this video mode" appears.
||| He has a tft flat monitor but his brother is able to play the game using a
||| crt monitor on his computer but not his tft monitor.
||| Please could someone give me a solution, my son is driving me mad about this.
||| Thank you in advance.
 
Hi Jimmy S

The game is an online game accesses via its website so we are unsure of how
to access the video setting menu. We have been advised to try a restart in
VGA mode but this did not work apart from giving a new problem of an error
code 2005530516, whatever that maybe. This game is a real pain, I don't
understand how it can work perfectly on a crt monitor and not a tft. I have
even changed that settings to match the ones on the crt and that didn't work
either.

Berni
 
Hi Berni,

Perhaps if you change the aspect ration and resolution of the
actual TFT using the physical control buttons on it, the game
will be able to launch on your system using that monitor.

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Berni Wrote:
=================
| Hi Jimmy S
|
| The game is an online game accesses via its website so we are unsure of how
| to access the video setting menu. We have been advised to try a restart in
| VGA mode but this did not work apart from giving a new problem of an error
| code 2005530516, whatever that maybe. This game is a real pain, I don't
| understand how it can work perfectly on a crt monitor and not a tft. I have
| even changed that settings to match the ones on the crt and that didn't work
| either.
|
| Berni
|
| "Jimmy S." wrote:
|
|| Hi Berni,
||
|| Sure. Those are changed using the video settings inside the
|| game. You can access the video setting menu through options
|| in most games, otherwise it should be documented in the booklet
|| that came with the game, or in the game's readme file.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Berni Wrote:
|| =================
||| Hi Jimmy S
|||
||| Thank you for replying so quickly. Unfortunately we have no idea how to put
||| into practice your suggestions, could you point in the right direction about
||| how to change these aspects on the computer.
|||
||| Berni
|||
||| "Jimmy S." wrote:
|||
|||| Hi Berni,
||||
|||| Your son just needs to change the video resolution and aspect mode
|||| in order to overcome this issue.
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Berni Wrote:
|||| =================
||||| My son is trying to play MapleStory but when he loads the game the monitor
||||| goes black and the message "cannot display this video mode" appears.
||||| He has a tft flat monitor but his brother is able to play the game using a
||||| crt monitor on his computer but not his tft monitor.
||||| Please could someone give me a solution, my son is driving me mad about this.
||||| Thank you in advance.
 
Hi Jimmy S

How would we change the aspect ration, we have tried changing the resolution
down lower but this doesn't wok either. Which resolution would you recommend.
Thanks
Berni
 
Hi Jimmy S

My oldest son's computer whizz friend seems to have come up with the
solution. We went into the local disk and went into programme files.
Accessed the wizet programme for Maplestory and went onto the setup file and
that seemed to have the solution as it tested which screen setup we should
have to play the game.
Thank you so much for all your help.

Berni
 
Hi Berni,

You're most welcome. I knew the game settings would fix that up. :-)

--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

Berni Wrote:
=================
| Hi Jimmy S
|
| My oldest son's computer whizz friend seems to have come up with the
| solution. We went into the local disk and went into programme files.
| Accessed the wizet programme for Maplestory and went onto the setup file and
| that seemed to have the solution as it tested which screen setup we should
| have to play the game.
| Thank you so much for all your help.
|
| Berni
|
|
| "Jimmy S." wrote:
|
|| Hi Berni,
||
|| Perhaps if you change the aspect ration and resolution of the
|| actual TFT using the physical control buttons on it, the game
|| will be able to launch on your system using that monitor.
||
|| --
|| Cheers, *Windows_XP_MVP_Shell/User*
|| Jimmy S. http://mvp.support.microsoft.com
||
|| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
|| Berni Wrote:
|| =================
||| Hi Jimmy S
|||
||| The game is an online game accesses via its website so we are unsure of how
||| to access the video setting menu. We have been advised to try a restart in
||| VGA mode but this did not work apart from giving a new problem of an error
||| code 2005530516, whatever that maybe. This game is a real pain, I don't
||| understand how it can work perfectly on a crt monitor and not a tft. I have
||| even changed that settings to match the ones on the crt and that didn't work
||| either.
|||
||| Berni
|||
||| "Jimmy S." wrote:
|||
|||| Hi Berni,
||||
|||| Sure. Those are changed using the video settings inside the
|||| game. You can access the video setting menu through options
|||| in most games, otherwise it should be documented in the booklet
|||| that came with the game, or in the game's readme file.
||||
|||| --
|||| Cheers, *Windows_XP_MVP_Shell/User*
|||| Jimmy S. http://mvp.support.microsoft.com
||||
|||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||| _________________________________________________________
||||
|||| Berni Wrote:
|||| =================
||||| Hi Jimmy S
|||||
||||| Thank you for replying so quickly. Unfortunately we have no idea how to put
||||| into practice your suggestions, could you point in the right direction about
||||| how to change these aspects on the computer.
|||||
||||| Berni
|||||
||||| "Jimmy S." wrote:
|||||
|||||| Hi Berni,
||||||
|||||| Your son just needs to change the video resolution and aspect mode
|||||| in order to overcome this issue.
||||||
|||||| --
|||||| Cheers, *Windows_XP_MVP_Shell/User*
|||||| Jimmy S. http://mvp.support.microsoft.com
||||||
|||||| Visit my MSN Games and Windows Gaming Help Site: www.msce.mvps.org
|||||| MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
|||||| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|||||| _________________________________________________________
||||||
|||||| Berni Wrote:
|||||| =================
||||||| My son is trying to play MapleStory but when he loads the game the monitor
||||||| goes black and the message "cannot display this video mode" appears.
||||||| He has a tft flat monitor but his brother is able to play the game using a
||||||| crt monitor on his computer but not his tft monitor.
||||||| Please could someone give me a solution, my son is driving me mad about this.
||||||| Thank you in advance.
 
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