M
MissBR
Received error code 0x800710D9 while installing SP2. Tried several times
with no success. HELP!
with no success. HELP!
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A
Andrew E.
Those long number & letter errors really can only be understood by pc
software writers/editors/programers...Either way,are you trying to install
from a download or microsoft xp cd SP2,try letting windows update install it
auto...If all were tried,open event viewer & get more details...Or try from
this
download
at:http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
software writers/editors/programers...Either way,are you trying to install
from a download or microsoft xp cd SP2,try letting windows update install it
auto...If all were tried,open event viewer & get more details...Or try from
this
download
at:http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en
N
nass
MissBR said:Received error code 0x800710D9 while installing SP2. Tried several times
with no success. HELP!
Error Code 0x800710D9 is : STR_CATALOG_INSTALL_FAILED
Failed to install catalog files.
By deleting or renaming the Catroot2 Folder which is corrupt then rebooting
your machine can help fix the problem.
Open a run command and type in:
cmd.exe click [OK] then on the prompt command type the following and Hit
[Enter ..] Key on your keyboard:
net stop cryptsvc
ren %systemroot%\System32\Catroot2 catroot2old
net start cryptsvc
exit
Reboot your machine and try the installation of SP2.
Windows XP Service Pack 2 Proble
http://winhlp.com/node/125#Cannot_install_Windows_XP_with_integrated_Service_Pack_2
Make sure the machine malware/virus free by scanning with an up2date
security software.
Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
Run disk clean up and Defrag in safe mode.
HTH.
nass
M
MAP
MissBR said:Received error code 0x800710D9 while installing SP2. Tried several
times with no success. HELP!
Follow the advice from Nass first and if that doesn't help I had to install
SP2 from safe mode.
D
David B.
Or someone intelligent enough to use a search engine, which obviously isn't
you Andrew.
you Andrew.