Problems installing a new mouse

  • Thread starter Thread starter WhiteSalmon
  • Start date Start date
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WhiteSalmon

I have purchased a new mouse - a Laser Combi by Trust.com (don't know
anything about it, so don't even know if it is suitable!). When I plugged it
in nothing happened. I am on Windows XP and usually the Installation Wizard
comes up. Can anybody help please - plus just what is the difference between
an optical mouse and a laser mouse, if anything? Thanks
 
Read the install instructions. You probably have to load the driver program
first. Laser uses a laser, Optical uses a LED.
 
Thanks very much for your reply Woody. There was no driver CD in the box to
load!
Think I will be going back to the shop - unless anyone else can come up with
an idea!
 
WhiteSalmon said:
Thanks very much for your reply Woody. There was no driver CD in the box to
load!
Think I will be going back to the shop - unless anyone else can come up with
an idea!
Click to expand...

Did you find anything on the Trust site ? You need to know the exact model
number, to check for drivers.

http://www.trust.com/support/search.aspx

Also, if this is a USB mouse, you can use this program to check the info from
the mouse. This link is to an archived copy of the web page from Microsoft.
Downloads are the links on the right of the page. When you run the UVCView
program, it should show entries for the USB devices connected to the computer
USB ports. You might use this program, to see if the Trust mouse is alive.

http://web.archive.org/web/20070516...com/whdc/device/stream/vidcap/UVCViewdwn.mspx

The Trust mouse could use an infrared laser, in which case you might not
see any visible light from it. My old LED based mouse, uses a red light,
which is easy to see. But your mouse could be invisible. Which is why the
USB testing program may come in handy. Really, if you haven't got a response
yet, it is probably dead. But UVCView should help you figure that out.

UVCView should still see the mouse, even if no driver is installed.

Paul
 
WhiteSalmon said:
I have purchased a new mouse - a Laser Combi by Trust.com (don't know
anything about it, so don't even know if it is suitable!). When I plugged
it
in nothing happened. I am on Windows XP and usually the Installation
Wizard
comes up. Can anybody help please - plus just what is the difference
between
an optical mouse and a laser mouse, if anything? Thanks
Click to expand...

Strangely, even if the drivers are loaded, a mouse seldom gives any
indication of sucess or failure on conection. It either works or it
doesn't. Most mice will work with the Windows generic drivers, though there
is the odd rogue example that won't.
 
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