problems deleting mails

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G

Guest

For some reason, when I open up Windows Mail, the email I have in my inbox
says "Message cannot be displayed. Windows Mail encountered an unexplained
problem while displaying this message. Check your computer for low memory or
low disk space and try again." This is not the case. When I try to delete the
email, a message pops up saying "An Unknown Error has Occurred".

What do I do?
 
MARK said:
For some reason, when I open up Windows Mail, the email I have in my inbox
says "Message cannot be displayed. Windows Mail encountered an unexplained
problem while displaying this message. Check your computer for low memory or
low disk space and try again." This is not the case. When I try to delete the
email, a message pops up saying "An Unknown Error has Occurred".

What do I do?
Click to expand...
 
This problem is often caused by interference from your
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be uninstalled.

After uninstalling your non-compatible antivirus, download and
install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If this does not solve your Windows Mail problem, I recommend
that you upgrade to Windows Live Mail. It will automatically
import your WM accounts, settings, and emails.
http://get.live.com/en-us/betas/maildesktop_betas

Gary VanderMolen
 
MARK said:
For some reason, when I open up Windows Mail, the email I have in my inbox
says "Message cannot be displayed. Windows Mail encountered an unexplained
problem while displaying this message. Check your computer for low memory
or
low disk space and try again." This is not the case. When I try to delete
the
email, a message pops up saying "An Unknown Error has Occurred".

What do I do?
Click to expand...

Gary is correct.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.
 
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