Problem!

  • Thread starter Thread starter TheThigILove
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T

TheThigILove

I'm having problems over here. My IE isn't working but I can still
connect to my messengers and stuff, so it doesn't appear to be an
ethernet issue. Can anyone please help?


Suzanne


selenalare - Yahoo
(e-mail address removed) - MSN
suzyelizabeth25 - AIM
 
We'll find out in a minute, I just send you a yahoo request :)

I suspect you are one of the people with an IE problem, which operating
system and do you keep up to date using the windows or Microsoft update
websites? It will help someone to figure out which problem you have.

Charlie

(chas123456789)
 
At risk of being ridiculed for responding to my own post :)

The resolution here, achieved after some investigation came from the fact
that although the machine was working fine with messenger programs (and the
ISP had diagnosed router trouble) the machine could not ping, nor could it
be pinged from the same network.

Zone Alarm had been shut down and the tray icon had disappeared but it had
not properly shut down so the firewall component itself was still running,
and had decided to block a lot of things.

Charlie
 
Charlie Tame said:
At risk of being ridiculed for responding to my own post :)

The resolution here, achieved after some investigation came from the fact
that although the machine was working fine with messenger programs (and the
ISP had diagnosed router trouble) the machine could not ping, nor could it
be pinged from the same network.

Zone Alarm had been shut down and the tray icon had disappeared but it had
not properly shut down so the firewall component itself was still running,
and had decided to block a lot of things.
Click to expand...


We've seen that before and the procedure always seems very obscure.
Do you have a public link to it for the record? Or is it only available to
registered users?


---
 
Robert Aldwinckle said:
We've seen that before and the procedure always seems very obscure.
Do you have a public link to it for the record? Or is it only available
to
registered users?
Click to expand...


Well the OP believed that ZA was stopped and this was reasonable since the
tray icon was not showing, however the inability to ping either way
indicated something still there in the way. Despite lack of IE and Firefox
and anything else, Yahoo and the other IMs were working, I know that because
we were using Yahoo :)

She had tried lspfix and winsockxpfix etc etc, and adaware showed nothing
but trivia. Then she noticed all on her own that ZA firewall was still
running - I didn't think to ask how she noticed this but it seems to me like
the real problem is the vanishing icon.

This post would indicate that there's a problem somewhere in an update
(Makes sense)...

http://forum.zonelabs.org/zonelabs/board/message?board.id=gen&message.id=30237#M30237

I don't know if you are aware but the ZA firewall component used to be quite
secure, so to uninstall it was necessary to uncheck "Run at startup / Start
when windows starts" and then reboot before attempting uninstall as even the
ZA control panel couldn't shut it down. This left a firewalled system even
if ZA appeared gone, so the procedure then was to reinstall / uncheck that
box / reboot / uninstall again. I don't know for sure but would expect that
to be the same today. This was always in the uninstall instructions but who
read the instructions :) ???

My gripe with ZA is that they tried to be all things to all people and for a
time this caused complications where they should have stuck with a perfectly
good firewall and optional extras. I understand the need to compete, but
don't see falling down the same holes as being productive :)

If this is a recent ZA update issue it's probably worth remembering for a
while...

Charlie
 
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