Problem with XP update

  • Thread starter Thread starter Andy
  • Start date Start date
A

Andy

I recently installed the most recent batch of critical
updates for Windows XP Home into my Dell Dimension 8200.
After installation, the computer froze every time I right-
clicked on one of the desktop icons. I removed each of
the updates in turn and isolated the problem to 821557.
The problem is gone when that update is removed, but I
suspect the computer remains vulnerable to the issue
addressed by the update. Does it?
If so, how do I pass this apparent bug in the update on
to Microsoft tech people? When the computer hangs, the
normal option to "send this problem to Microsoft" isn't
available ... so what else can I do to inform them?
 
Andy said:
I recently installed the most recent batch of critical
updates for Windows XP Home into my Dell Dimension 8200.
After installation, the computer froze every time I right-
clicked on one of the desktop icons. I removed each of
the updates in turn and isolated the problem to 821557.
The problem is gone when that update is removed, but I
suspect the computer remains vulnerable to the issue
addressed by the update. Does it?
Click to expand...

Not that I know of, but you may want to keep this update deinstalled.
If it is buggy, a new version will be released for sure.
 
Hello all

I have forwarded the posting to the appropriate team here at Microsoft.
(posted on another thread as well)

Thank you for the feedback.

Best regards,

Mike Truitt
Microsoft Corporation
 
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