Problem with XP SP2

  • Thread starter Thread starter lucinda
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lucinda

I keep getting Access denied on one machine - I have
updated many more machines with no problem. I looked at
article 873148 and it says that a registry entry has the
wrong permissions but have not had any luck finding what
registry entry is blocking the update. Any ideas?
 
-----Original Message-----
I keep getting Access denied on one machine - I have
updated many more machines with no problem. I looked at
article 873148 and it says that a registry entry has the
wrong permissions but have not had any luck finding what
registry entry is blocking the update. Any ideas?
.
Click to expand...
I have encountered the same problem. The update reaches
the point where it is updating the registry, then dies. A
check of the svcpack.log and setupapi.log files yield
little information as to the registry entry that is denied
access.

I did note that the directory (which changes with each
attempt) that the set up is running from is one that
is "access denied". I tried editing the security on that
directory to give myself access, but that still didn't
resolve the problem.
 
lucinda said:
I keep getting Access denied on one machine - I have
updated many more machines with no problem. I looked at
article 873148 and it says that a registry entry has the
wrong permissions but have not had any luck finding what
registry entry is blocking the update. Any ideas?
Click to expand...
Hi

This one might be relevant:

Updates from the Windows Update Web site are not installed and an
"Error 0x80070005: Access is denied" error message is logged to the
Windows Update.log file
http://support.microsoft.com/?kbid=836926


Note that other registry keys than the one mentioned in the article
above also can have permission issues. More about this under the
"Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


You will need to enable Verbose logging to see what registry key
is giving you a problem (see link above).
 
Kelly said:
I have encountered the same problem. The update reaches
the point where it is updating the registry, then dies. A
check of the svcpack.log and setupapi.log files yield
little information as to the registry entry that is denied
access.

I did note that the directory (which changes with each
attempt) that the set up is running from is one that
is "access denied". I tried editing the security on that
directory to give myself access, but that still didn't
resolve the problem.
Click to expand...
Hi

This one might be relevant:

Updates from the Windows Update Web site are not installed and an
"Error 0x80070005: Access is denied" error message is logged to the
Windows Update.log file
http://support.microsoft.com/?kbid=836926


Note that other registry keys than the one mentioned in the article
above also can have permission issues. More about this under the
"Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


You will need to enable Verbose logging to see what registry key
is giving you a problem (see link above).
 
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