W
Wild Wind
Hi,
OS - Windows 2000 SP4.
Whenever I try to acquire this scanner to scan a document using
Microsoft Photo Editor, I get a brief sound like the scanner
is warming up, then a message saying:
"Unable to open selected TWAIN source.
If your scanner is a TWAIN compliant scanner, please
reinstall the software for that scanner."
I have tried reinstalling the original software that came with the
scanner, but this makes no difference.
I have tried plugging and unplugging the scanner from the computer
and the mains, but this too makes no difference.
I looked to see whether the scanner is listed in "Scanners and
Cameras" - it is. Under 'Properties', I find that it is
attached to the '\\.\Usbscan0' port, but the button to
test the scanner is disabled.
Any help would be gratefully received.
OS - Windows 2000 SP4.
Whenever I try to acquire this scanner to scan a document using
Microsoft Photo Editor, I get a brief sound like the scanner
is warming up, then a message saying:
"Unable to open selected TWAIN source.
If your scanner is a TWAIN compliant scanner, please
reinstall the software for that scanner."
I have tried reinstalling the original software that came with the
scanner, but this makes no difference.
I have tried plugging and unplugging the scanner from the computer
and the mains, but this too makes no difference.
I looked to see whether the scanner is listed in "Scanners and
Cameras" - it is. Under 'Properties', I find that it is
attached to the '\\.\Usbscan0' port, but the button to
test the scanner is disabled.
Any help would be gratefully received.