Problem with startup of Win Messenger 5.0.0381

  • Thread starter Thread starter Ela
  • Start date Start date
E

Ela

Running Win XP client for Exchange server. Windows
Messenger 5.0.0381 is set up to sign in to 2 services,
SIP and .NET. It works ok if I sign in manually but it
never signs in on windows start up despite the fact that
Tools, Options, Preferences, Run WIn Mess. when Windows
starts if checked to do so.
Other people who are running exact software I'm and have
exactly teh same setup do not have this problem. Their
messenger starts on Windows startup and signs them in
autmatically to both SIP and .NET service.
Any idea what to check on my PC?
thx Ela
 
Greetings Ela,

Have you installed MSN Messenger 6 at all on this PC? If so, then MSN Messenger 6 has
disabled this. To correct, close down Windows Messenger (right-click its icon and choose
Exit), then click Start, then Run, type "regedit" and then click OK. You'll now be in the
Registry Editor, if you're not familiar with it, this is where most configuration settings in
Windows end up. To fix your problem you'll need to navigate to the My
Computer\HKEY_CURRENT_USER\Software\Microsoft\MessengerService key (they look like folders
and navigation is the same as in Windows Explorer). After you find the MessengerService key,
click it, then click the Edit menu, then choose Delete. Confirm the operation and now the
MessengerService key should be completely gone. Then close the registry editor, click Start,
then All Programs, then Windows Messenger. Then, you'll need to sign in to both of your
services one more time manually (type your login/password) into Windows Messenger, and after
this it will once again log on automatically.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
Bingo. Worked like a charm. Thanks for you help.
-----Original Message-----
Greetings Ela,

Have you installed MSN Messenger 6 at all on this PC?
Click to expand...
If so, then MSN Messenger 6 has
disabled this. To correct, close down Windows Messenger
Click to expand...
(right-click its icon and choose
Exit), then click Start, then Run, type "regedit" and
Click to expand...
then click OK. You'll now be in the
Registry Editor, if you're not familiar with it, this is
Click to expand...
where most configuration settings in
Windows end up. To fix your problem you'll need to navigate to the My
Computer\HKEY_CURRENT_USER\Software\Microsoft\MessengerSe
Click to expand...
rvice key (they look like folders
and navigation is the same as in Windows Explorer).
Click to expand...
After you find the MessengerService key,
click it, then click the Edit menu, then choose Delete.
Click to expand...
Confirm the operation and now the
MessengerService key should be completely gone. Then
Click to expand...
close the registry editor, click Start,
then All Programs, then Windows Messenger. Then, you'll
Click to expand...
need to sign in to both of your
services one more time manually (type your
Click to expand...
login/password) into Windows Messenger, and after
 
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