Problem with Shortcut

  • Thread starter Thread starter TIM B.
  • Start date Start date
T

TIM B.

When our Terminal Services(Citrix) users attempt to launch the shortcut for
"New Office Documents" the get an error "Only administrators have permission
to add, remove, or configure server software during a Terminal service
remote seesion. If you want to install or configure software on the server,
contact you network administrator."

Any idea's would be greatly appreciated.
 
Which OS do you run on the Terminal Server? And which version of
Office?

Sounds like a problem with the templates folder. Check the search
path to the templates folder for your users, make sure they can read
it.
 
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