Read the countless posts here on how you migrate data correctly to a new
installation. You never export or import. You never use Windows Easy
Transfer. You never rely on an in place upgrade.
You create a new Outlook profile from scratch, open your previous data
file,
set it as your default, then configure the Outlook Address Book Service
to
use your Contacts.
--
Russ Valentine
[MVP-Outlook]
Ok, since you are so fixated on user error here, why would my address
book
work just fine in Outlook 2003 (previous home machine and current work
machine), but the same address book won't work on 2007? When
everything
else
has been eliminated, the answer remains. Everything else works, it is
2007
that is the new part.
One more time for the record......old machine (2003) exported outlook
data
to .pst file......moved that file to the new machine and imported it.
Everything looked good (by the way, is the not the MS recommended
method
for
moving outlook data?).....emails were there, contact were there,
calendar
events were there.
My address books have always had user name
(
[email protected])....That
has
not changed (read my previous thread). Why is it only NOT working in
outlook
2007? What more can I say? It seems like a cut and dry issue. It
appears
that the only way to fix it is to open 100's of contacts and make the
"display name" field read as the email address only. I say bug!
:
Bunk. This is not a bug. This is end user error pure and simple. You
are
not
paying attention to this thread. The mere fact that you exported your
data
is just more proof of what we have all posted here countless times and
the
fact that you ignored it.
If you really want help, then state clearly what you did so we can
tell
you
what you did wrong and how to fix it.
--
Russ Valentine
[MVP-Outlook]
I would like to throw my two cents in here as well. I upgraded from
Outlook
2003 to Outlook 2007/Vista. I exported the .pst file to the new
computer
to
get my info moved over.....the process was pretty smooth. Now if I
try
to
use my address book to send email to addresses, I believe that the
"display
name" john smith (
[email protected]) is preventing Outlook from
allowing
the send. The email won't leave my outbox and it hangs. If I type
(e-mail address removed) into the "to" field it works fine. I beleive
that
this
IS an Outlook bug....I spent an hour on the phone with an AT&T tech
and
he
said he had never seen this before but agreed with my assessment.
Do I
now
need to go back through hundreds of contacts and change the display
name
to
just the email address?
:
Importing or synching is never the correct way to transfer Outlook
data.
Do
you back up your data? Just find your most recent version of your
Outlook
data file and open it in Outlook.
--
Russ Valentine
[MVP-Outlook]
I've just tried setting up a brand new contact and sending an
email
to
this
one. and it worked. Does this mean all the contacts that were
imported
have
somehow been corrupted? Do I need to set them all up again. Just
changing
the
email address of the contact did not seem to make any difference.
:
It sounds like the email address is not resolving. Did you
import
your
contacts by any chance? Once you put the name in the TO field,
try
manually resolving it by pressing Alt+K.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
All
unsolicited mail sent to my personal account will be deleted
without
reading.
After furious head scratching, Adrian asked:
| I'm hoping someone can help me with this one....
|
| I am running Outlook 2007 with Vista. On sending an email to a
| contact I click on the "to" box, select the name etc to bring
up
the
| display name of the contact in the email message box (name and
email
| address). But it will not send the email - the send receive
process
| works fine but the email stays in the outbox.
|
| However, if I type the email address directly into the "to"
box
and
| send, the message goes fine. So it would seem to be something
with
| Outlook rather than my email settings?
|
| Any ideas?
|
| Thank you.
