Problem with one e-mail message

[Ludlow37]

In my inbox, a message is shown in red with the "blocked" symbol. But when I
click it to delete, it crashes Windows Mail instead. I ran my full antivirus
scan (Trend Micro) but still have the problem. Windows Update no help. Any
suggestions short of dumping Windows Mail with all my mail, contacts, etc.??

 

[Gary VanderMolen \(MVP\)]

Upgrade to Windows Live Mail:

http://download.live.com/wlmail
It will automatically import all your Windows Mail data.

Gary VanderMolen, Microsoft MVP (Mail)


"Ludlow37" wrote in message
In my inbox, a message is shown in red with the "blocked" symbol. But when I
click it to delete, it crashes Windows Mail instead. I ran my full antivirus
scan (Trend Micro) but still have the problem. Windows Update no help. Any
suggestions short of dumping Windows Mail with all my mail, contacts, etc.??

 

[Steve Cochran]

Trend micro is likely the culprit. I would get something less invasive such as www.microsoft.com/security_essentials.

See also point 3 here: www.oehelp.com/OETips.aspx#3

If you go to View | Layout and disable the Preview Pane, can you then highlight the message and delete it?

steve