Problem with my Internet Connection

  • Thread starter Thread starter Edward90
  • Start date Start date
E

Edward90

I have a problem with my Internet Connection my computer doesn't detect it,
but when i go to Network Connections and click on the Local Connection
[Properties>Status] it says: It is reciving the connection (It is detecting
it) My modem is Ok. I called the company and they told me that everything is
Ok with my modem and connection, but went i open the Internet Explorer it
doesn't go to any Web page, i think there is something that is blocking my
Interrnet Connection... Please i really need help about this...
 
I am having the same issue with my new Toshiba Satellite. Except I am not PC
savvy! Where do it put ipconfig/all in at.

Thanks for the help.

Alisha

Robert L. (MS-MVP) said:
Posting the result of ipconfig /all here may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


Edward90 said:
I have a problem with my Internet Connection my computer doesn't detect it,
but when i go to Network Connections and click on the Local Connection
[Properties>Status] it says: It is reciving the connection (It is
detecting
it) My modem is Ok. I called the company and they told me that everything
is
Ok with my modem and connection, but went i open the Internet Explorer it
doesn't go to any Web page, i think there is something that is blocking my
Interrnet Connection... Please i really need help about this...
 
Go to Start. Type cmd and click command. Type ipconfig /all
c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


AlishaRose said:
I am having the same issue with my new Toshiba Satellite. Except I am not
PC
savvy! Where do it put ipconfig/all in at.

Thanks for the help.

Alisha

Robert L. (MS-MVP) said:
Posting the result of ipconfig /all here may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


Edward90 said:
I have a problem with my Internet Connection my computer doesn't detect
it,
but when i go to Network Connections and click on the Local Connection
[Properties>Status] it says: It is reciving the connection (It is
detecting
it) My modem is Ok. I called the company and they told me that
everything
is
Ok with my modem and connection, but went i open the Internet Explorer
it
doesn't go to any Web page, i think there is something that is blocking
my
Interrnet Connection... Please i really need help about this...
 
Here are my results:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Alisha laptop>ipconig/all
'ipconig' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Alisha laptop>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Alishalaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ventca.adelphia.net

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast
Etherne
t NIC (NDIS 6.0) #2
Physical Address. . . . . . . . . : 00-1B-24-E8-B8-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network
Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-73-05-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 26, 2007 6:05:09 PM
Lease Expires . . . . . . . . . . : Thursday, December 27, 2007 6:05:08 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.15.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : isatap.ventca.adelphia.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38a:3c55:20ae:3f57:fe97(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3c55:20ae:3f57:fe97%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Alisha laptop>


Robert L. (MS-MVP) said:
Go to Start. Type cmd and click command. Type ipconfig /all
c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


AlishaRose said:
I am having the same issue with my new Toshiba Satellite. Except I am not
PC
savvy! Where do it put ipconfig/all in at.

Thanks for the help.

Alisha

Robert L. (MS-MVP) said:
Posting the result of ipconfig /all here may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


I have a problem with my Internet Connection my computer doesn't detect
it,
but when i go to Network Connections and click on the Local Connection
[Properties>Status] it says: It is reciving the connection (It is
detecting
it) My modem is Ok. I called the company and they told me that
everything
is
Ok with my modem and connection, but went i open the Internet Explorer
it
doesn't go to any Web page, i think there is something that is blocking
my
Interrnet Connection... Please i really need help about this...
 
DNS Servers . . . . . . . . . . . : 192.168.15.1 could be the problem. Can
you ping 192.168.15.1?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


AlishaRose said:
Here are my results:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Alisha laptop>ipconig/all
'ipconig' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Alisha laptop>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Alishalaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ventca.adelphia.net

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast
Etherne
t NIC (NDIS 6.0) #2
Physical Address. . . . . . . . . : 00-1B-24-E8-B8-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG
Network
Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-73-05-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 26, 2007 6:05:09
PM
Lease Expires . . . . . . . . . . : Thursday, December 27, 2007 6:05:08
PM
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.15.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : isatap.ventca.adelphia.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38a:3c55:20ae:3f57:fe97(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::3c55:20ae:3f57:fe97%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Alisha laptop>


Robert L. (MS-MVP) said:
Go to Start. Type cmd and click command. Type ipconfig /all
c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


AlishaRose said:
I am having the same issue with my new Toshiba Satellite. Except I am
not
PC
savvy! Where do it put ipconfig/all in at.

Thanks for the help.

Alisha

:

Posting the result of ipconfig /all here may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


I have a problem with my Internet Connection my computer doesn't
detect
it,
but when i go to Network Connections and click on the Local
Connection
[Properties>Status] it says: It is reciving the connection (It is
detecting
it) My modem is Ok. I called the company and they told me that
everything
is
Ok with my modem and connection, but went i open the Internet
Explorer
it
doesn't go to any Web page, i think there is something that is
blocking
my
Interrnet Connection... Please i really need help about this...
 
yes

ping 192.168.15.1 returns 4 replys 0% loss.


Robert L. (MS-MVP) said:
DNS Servers . . . . . . . . . . . : 192.168.15.1 could be the problem. Can
you ping 192.168.15.1?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


AlishaRose said:
Here are my results:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Alisha laptop>ipconig/all
'ipconig' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Alisha laptop>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Alishalaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ventca.adelphia.net

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast
Etherne
t NIC (NDIS 6.0) #2
Physical Address. . . . . . . . . : 00-1B-24-E8-B8-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG
Network
Con
nection
Physical Address. . . . . . . . . : 00-1C-BF-73-05-B9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 26, 2007 6:05:09
PM
Lease Expires . . . . . . . . . . : Thursday, December 27, 2007 6:05:08
PM
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.15.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ventca.adelphia.net
Description . . . . . . . . . . . : isatap.ventca.adelphia.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38a:3c55:20ae:3f57:fe97(Pref
erred)
Link-local IPv6 Address . . . . . :
fe80::3c55:20ae:3f57:fe97%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Alisha laptop>


Robert L. (MS-MVP) said:
Go to Start. Type cmd and click command. Type ipconfig /all
c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


I am having the same issue with my new Toshiba Satellite. Except I am
not
PC
savvy! Where do it put ipconfig/all in at.

Thanks for the help.

Alisha

:

Posting the result of ipconfig /all here may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


I have a problem with my Internet Connection my computer doesn't
detect
it,
but when i go to Network Connections and click on the Local
Connection
[Properties>Status] it says: It is reciving the connection (It is
detecting
it) My modem is Ok. I called the company and they told me that
everything
is
Ok with my modem and connection, but went i open the Internet
Explorer
it
doesn't go to any Web page, i think there is something that is
blocking
my
Interrnet Connection... Please i really need help about this...
 
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