Problem with my Brother Printer

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midwest_46

Hello.

I have a Gateway computer with the following: 1) a 1400-MHz Pentium 4
processor, 2) 256 MB of RAM, and 3) 40 GB of hard-drive space.

The computer is running Windows Millennium Edition (ME).

I have a Brother MFC-240C printer. This is a multifunction device:
printer, copier, fax, and scanner.

I have had the printer for about five months. Every time I needed to
install a new stack of paper, I fanned the stack in order to separate
the sheets, and then I inserted the stack into the printer.

Until now, the printer has worked very well. However, after I
installed the most recent new stack, the printer started working
poorly.

For example, if I print a one-sheet document, the printer outputs a
stack of five sheets AT ONCE, with the top sheet having the document
printed on it and with the other sheets being blank. It is as if the
sheets are stuck together.

Many times, the top margin will be wrong. The printed material will be
too close to the top. I have tried to re-fan the stack (to separate
the sheets) over and over again, and the problem persists.

Previously, I fanned the stack, inserted the stack, and everything
worked.

So, what is going on here? Is there something wrong with the sheets?
Or is there something wrong with the printer?

Thank you for any information.
 
The paper transport is messed up.

You may need to clean the paper advance rollers/wheels with some rubbing
alcohol and some cotton swabs. Things could also be out of spec, or worn.

I was recently told by a paper sales person who is pretty knowledgeable,
that fanning paper is no longer suggested with newer printers, that it
introduces air between the sheets randomly and that can causes a group
of pages to stick as a clump.

Art


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[email protected] said:
Hello.

I have a Gateway computer with the following: 1) a 1400-MHz Pentium 4
processor, 2) 256 MB of RAM, and 3) 40 GB of hard-drive space.

The computer is running Windows Millennium Edition (ME).

I have a Brother MFC-240C printer. This is a multifunction device:
printer, copier, fax, and scanner.

I have had the printer for about five months. Every time I needed to
install a new stack of paper, I fanned the stack in order to separate
the sheets, and then I inserted the stack into the printer.

Until now, the printer has worked very well. However, after I
installed the most recent new stack, the printer started working
poorly.

For example, if I print a one-sheet document, the printer outputs a
stack of five sheets AT ONCE, with the top sheet having the document
printed on it and with the other sheets being blank. It is as if the
sheets are stuck together.

Many times, the top margin will be wrong. The printed material will be
too close to the top. I have tried to re-fan the stack (to separate
the sheets) over and over again, and the problem persists.

Previously, I fanned the stack, inserted the stack, and everything
worked.

So, what is going on here? Is there something wrong with the sheets?
Or is there something wrong with the printer?

Thank you for any information.
Click to expand...

I would suggest cleaning the rubber rollers with naphtha rather than
alcohol because it bites into the rubber more. If you can reach the
rollers with your fingers, you could also ruff them up a bit with fine
sandpaper. I have also heard of running a sheet of sandpaper through
the machine and adding some resistance as the paper feeds. The basic
cleaning comes first and stop there if it works. The sandpaper is more
aggressive and does work. HP and others used to supply a kit that did
exactly the same thing with special paper and a program on a floppy to
cycle the rough paper back and forth.
 
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