Problem with Mass Storage devices

  • Thread starter Thread starter Phil
  • Start date Start date
P

Phil

My XP system has stoppee recognizing USB Mass Storgae
devices (ScanDisk memory card reader & Memorex 256MB
ThumbDrive). they work on othre systems and he USB port
on this system works with othre devices (printers).

I'm assuming that there is a problem with hte usbstor.sys
driver. How do I go about reinstalling that driver
(without rebuilding whole system) Or, is there anothre
problem?
 
Hello Phil,

You may want to try deleting the Universal Serial Bus controllers from the
Device Manager and reboot your machine. Install drivers new if prompted to
do so. Plug in the devices one at a time and see if there recognized. If not
you may want to re-install the drivers that came with that device. You might
want to also go to the site of the devices and check for new updates or
patches for the drivers or firmware for that device. I have had good luck
with just deleting the USB controllers in the Device Manager and rebooting
the system.

Thank You

Bobby Mikkelson
Microsoft Consumer Technical Support


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