Problem with Keyboard

  • Thread starter Thread starter Jason
  • Start date Start date
J

Jason

I upgraded from Windows NT 2000 Professional to Windows
XP Professional. After the install was complete I found a
little problem. I was unable to use my keyboard. I was
able to boot into safemode and found that the I/O ranges
for the keyboard and the mouse were the same. Any other
installation of XP the mouse doesn't use an I/O range. I
looked in the kb and ms said to upgrade the bios in one
case. I did that and I still don't have a keyboard. I'm
unable to get into windows and have it redetect my
hardware. Can someone please give me a suggestion as to
how I can make windows go through and redected my
hardware? I've tried reinstalling xp through the recover
process, but I still don't have a keyboard. Both the
keyboard and mouse are ps/2. The mouse is the intelli
optical with the USB adapter. I tried plugging that into
the usb port, but no go. I tried a serial mouse. Still
the same problem. I tired different keyboard. Nada. Any
clue?

Thanks
Jason
 
First thing I would do is set up the keyboard and mouse the way you really
want them. Get into the Bios. Make sure that all IRQ's are available (no
reserved IRQ's or memory slots, just the ones for Com ports and printer) and
that 'Plug and Play OS' is set to YES.
If that doesn't do it, then boot into Safe Mode and remove the keyboard.
Then normally boot and let XP redetect it. If that doesn't work, do the
opposite. Remove the mouse and then boot normally.

Rich
 
Well that was the very first thing that I did when all
this trouble started. Windows just didn't want to detect
the keyboard and the mouse correctly. For some reason the
mouse was trying to use the same I/O ranges as the
keyboard. Both are ps/2. I have a fresh install of XP on
a totally different drive and I have no problems what so
ever. What other suggestions do you have? At this point I
can't get into safe mode because I tried reinstalling XP
to see if it would repair or redetect the hardware, but
it doesn't and thus I am unable to enter my serial
number. The keyboard doesn't respond at all. If I can
find a way to clean out the existing hardware that XP has
detected and force it to redetect through the repair
installation then it might work.
 
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