problem with internet... stops working after a couple of pages

  • Thread starter Thread starter p s
  • Start date Start date
P

p s

hi there
a friend recently had the msblast virus and then removed it following the
steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute (i.e.
browse to two or three sites) and then just gets constant 'page not found'
errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix, ran
windows update....... but the problem remains. there is no firewall active
(winxp or zonealarm etc.). i have checked task manager and nothing suspect
seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly want to
avoid if possible....
does anybody know how i can fix this problem?
thanks
 
hi there
a friend recently had the msblast virus and then removed it following
the steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute
(i.e. browse to two or three sites) and then just gets constant 'page
not found' errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix,
ran windows update....... but the problem remains. there is no
firewall active (winxp or zonealarm etc.). i have checked task manager
and nothing suspect seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly
want to avoid if possible....
does anybody know how i can fix this problem?
thanks
Click to expand...

If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul
 
If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul
Click to expand...

Also: Check the HOSTS file. Should be almost empty. Have seen some
hijackers lately that fill it with junk and as these sites get taken down,
the Page Not Found errors come up. You can safely delete the Hosts file as
well, but it can come in handy if you understand it.

JT
 
Paul Hutchings said:
If it's XP I would make sure the inbuilt firewall is on, download adaware
or spybotsd and scan for any nasties that it knows about, also get some
AV installed, Avast is quite good and free, or as a bare minimum do an
online scan at housecall.antivirus.com

When you get the "page not found" errors, do you get connectivity through
other programs? Can you traceroute/ping, do lookups work using nslookup
or is it solely an Internet Explorer problem?

regards,
Paul
Click to expand...

thanks for the info.... i will check and run ad-aware and get info on the
lookup... the pc is at a different house so i need to go round and check
 
JT said:
Also: Check the HOSTS file. Should be almost empty. Have seen some
hijackers lately that fill it with junk and as these sites get taken down,
the Page Not Found errors come up. You can safely delete the Hosts file as
well, but it can come in handy if you understand it.

JT
Click to expand...

hi, where can i find the HOSTS file?
thanks
 
c:\windows\system32 or c:\winnt\system32 depending on which is your windows
home directory
 
hi there
a friend recently had the msblast virus and then removed it following the
steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute (i.e.
browse to two or three sites) and then just gets constant 'page not found'
errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix, ran
windows update....... but the problem remains. there is no firewall active
(winxp or zonealarm etc.). i have checked task manager and nothing suspect
seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly want to
avoid if possible....
does anybody know how i can fix this problem?
thanks
Click to expand...

Install the free stand alone,"Off-by-one" browser,
http://www.OffByOne.com/ob1_download.htm
Check the pages/links again with this to see if it's browser specific
or O/S-connection problem.



--
Free Windows/PC help,
It's a G not a J in jmx to reply :)
http://www.geocities.com/sheppola/trouble.html
Free songs download,
http://www.soundclick.com/bands/8/nomessiahsmusic.htm
 
p said:
hi there
a friend recently had the msblast virus and then removed it following the
steps that were listed on the norton site.
now, whenever she goes onto the internet, it works for about a minute (i.e.
browse to two or three sites) and then just gets constant 'page not found'
errors.
The system is windows xp, and i have tried everything ....
uninstall/reinstall modem, try a different ISP.... re-do msblast fix, ran
windows update....... but the problem remains. there is no firewall active
(winxp or zonealarm etc.). i have checked task manager and nothing suspect
seems to be running...
i am now thinking i need to reformat and reinstall, which i clearly want to
avoid if possible....
does anybody know how i can fix this problem?
thanks
Click to expand...

What are the DNS server settings? It might be the qhosts trojan.
http://www.security-forums.com/forum/viewtopic.php?t=8781

Although I'd expect the 'net not work at all rather than to work for a short
time and then fail.
 
you can also reset your network stack in XP by going to a CMD prompt:
start>run>cmd then o.k. once there type in netsh int ip reset resetlog.txt
hit enter then reboot the PC.

as for the HOSTS file, you can search for it just type in hosts then search
your entire hard drive. you will probably have hosts and lmhosts. you can
delete the hosts file altogether as it isn't needed by windows to begin
with.

hope this helps.

Deepsyx~
 
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