problem with installing KB888111 (UAA)

  • Thread starter Thread starter doshidosh
  • Start date Start date
D

doshidosh

Hello
I have problem with my sound card, there is no sound.
I have Realteck sound card onboard (GigaByte), OS WindowsXP SP2
I understood that i need to install the hotfix KB888111, and that what I did.
But after the installation it is not appear in Device Manager list at all.
and still no sound.

What I can do?
 
doshidosh said:
Hello
I have problem with my sound card, there is no sound.
I have Realteck sound card onboard (GigaByte), OS WindowsXP SP2
I understood that i need to install the hotfix KB888111, and that what I
did.
But after the installation it is not appear in Device Manager list at all.
and still no sound.

What I can do?
Click to expand...
Hi
Do this
Uninstall hotfix KB888111 via control panel Add and Remove Programs
then reboot.
or
Use system restore to take you back to a date before the update was applied.

Then read this thoroughly
http://support.microsoft.com/kb/888111


chas2209
 
thank you for your post.
I read it in the past and read it again and I don't find help in this page
 
doshidosh said:
thank you for your post.
I read it in the past and read it again and I don't find help in this page
Click to expand...

What Chas229 probably failed to reinforce is that it is generally a very bad
idea to use generic drivers from Microsoft for any hardware (kb888111 is
actually an update to existing generic drivers). It is much better to use
drivers from your sound card manufacturer.

If you have not already tried it, uninstall any existing drivers for your
sound card. Then download and install the latest drivers from the Realtek
website.
 
doshidosh said:
I tried it, and it is not help too.

what else can I try?
Click to expand...

This is clutching at straws a bit, but just to prove that the sound system
is not faulty in any way:

Have you got or can you borrow a spare hard disc drive on which you can
install a bare Windows operating system to see if you can install the sound
drivers and get the sound working?

I would have suggested installing the card in another PC but this is a bit
tricky with an integrated system.
 
I format my HD and reinstall Windows. then the problem started, before that
it worked
any way I anderstand, from what I read, that after installing KB888111 it
suppose to appear in the Device Manager-> System devices something like that:
"microsoft UAA Bus Driver for High Definition Audio", despite the fact that
the sound card is unconnected.
 
I format my HD and reinstall Windows. then the  problem started, beforethat
it worked
any way I anderstand, from what I read, that after installing KB888111 it
suppose to appear in the Device Manager-> System devices something like that:
 "microsoft UAA Bus Driver for High Definition Audio", despite the factthat
the sound card is unconnected.
Click to expand...

I went to the Gigabyte US web site and found the "english" details on
your motherboard. It seem that the motherboard appears to be using a
Realtek AC97 audio chip and not a Realtek HD audio chip. The UAA
driver is only required when a HD audio chip is used.

Check these drivers:

http://www.giga-byte.com/Support/Motherboard/Driver_Model.aspx?ProductID=2296
 
I always work with these drivers and is not work and when I search the
GigaByte site I found the link that I mentioned above
(http://www.gigabyte.co.id/Support/Motherboard/FAQ_Model.aspx?FAQID=51....)
and they guide me to install that hot fix
Click to expand...

The FAQ is mis-leading. The motherboard has AC'97 sound and not HD
sound. These are two different "standards" and UAA is only required
for HD sound. You motherboard appears to only use the older AC'97
sound standard.
 
So, I anderstand that you mean I need to remove the hot fix and install the
sound driver only.
I tried it too, and it is still not working.
 
So, I anderstand that you mean I need to remove the hot fix and install the
sound driver only.
I tried it too, and it is still not working.






- Show quoted text -
Click to expand...

Based on the web site info, you just need to AC'97 drivers. Your
motherboard appears to only have a analog sound card. It uses the
Realtek AC'97 driver. Only the Realtek HD sound drivers require the
UAA driver. And the Realtek AC'97 drivers are not interchangable
witrh the Realtak HD ones.
 
So, what else can I do?

smlunatick said:
Based on the web site info, you just need to AC'97 drivers. Your
motherboard appears to only have a analog sound card. It uses the
Realtek AC'97 driver. Only the Realtek HD sound drivers require the
UAA driver. And the Realtek AC'97 drivers are not interchangable
witrh the Realtak HD ones.
Click to expand...
 
Back
Top