Problem with iertutil.dll after installing new RDP client

  • Thread starter Thread starter Bo Berglund
  • Start date Start date
B

Bo Berglund

I installed the newest Remote Desktop Client from Microsoft into my
XP-Pro SP2 PC in order to be able to use remote desktop to Vista
machines and also to make it possible to use larger screen sizes.

But now whenever I start the Remote Desktop it pops up an error box
with the text:
"This application has failed to start because iertutil.dll was not
found. Re-installing the application may fix this problem."

After clicking the OK button the RDP connect dialog is showed
normally.

Why is this happening and what can I do to stop it?

I have InternetExplorer 6 (not IE7) installed but I don't use it (I am
a Firefox user). It seems like this dll is some part of IE7???

Why is it needed by Remote Desktop Client?


Bo Berglund
bo.berglund(at)nospam.telia.com
 
Bo Berglund said:
I installed the newest Remote Desktop Client from Microsoft into my
XP-Pro SP2 PC in order to be able to use remote desktop to Vista
machines and also to make it possible to use larger screen sizes.

But now whenever I start the Remote Desktop it pops up an error box
with the text:
"This application has failed to start because iertutil.dll was not
found. Re-installing the application may fix this problem."

After clicking the OK button the RDP connect dialog is showed
normally.

Why is this happening and what can I do to stop it?

I have InternetExplorer 6 (not IE7) installed but I don't use it (I am
a Firefox user). It seems like this dll is some part of IE7???

Why is it needed by Remote Desktop Client?


Bo Berglund
bo.berglund(at)nospam.telia.com
Click to expand...

You might check some of these pages for possible help.

http://search.msn.com/results.aspx?q=iertutil.dll&src=IE-SearchBox

FWIW I have an XP Pro SP2 box with IE6 only and run the RDP 6 client just
fine.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
You might check some of these pages for possible help.

http://search.msn.com/results.aspx?q=iertutil.dll&src=IE-SearchBox

FWIW I have an XP Pro SP2 box with IE6 only and run the RDP 6 client just
fine.
Click to expand...

I already googled and found the link to the download of the dll:
http://www.dll-files.com/dllindex/dll-files.shtml?iertutil

However, when I put this in my system32 dir then there is another
error box popping up saying something like "entrypoint 16 missing" or
similar. Not much better i.m.h.o.

I am now home where I have a XP-Pro SP1 PC which has IE7 installed and
this has also the ierutil.dll in system32, so I will try and copy that
dll over to the laptop and see what happens. It is version ..6000...
where the downloaded one was ...5460.. or similar.


Bo Berglund
bo.berglund(at)nospam.telia.com
 
I already googled and found the link to the download of the dll:
http://www.dll-files.com/dllindex/dll-files.shtml?iertutil

However, when I put this in my system32 dir then there is another
error box popping up saying something like "entrypoint 16 missing" or
similar. Not much better i.m.h.o.

I am now home where I have a XP-Pro SP1 PC which has IE7 installed and
this has also the ierutil.dll in system32, so I will try and copy that
dll over to the laptop and see what happens. It is version ..6000...
where the downloaded one was ...5460.. or similar.
Click to expand...

OK, now I have tested with the dll from my home PC...
iertutil.dll version 7.0.6000.16512 is what I now have and it works.

The download link points to a version 7.0.5450.4 and it *does not*
work.

How anyone who has not installed IE7 will be able to get it I don't
know...



Bo Berglund
bo.berglund(at)nospam.telia.com
 
Bo Berglund said:
OK, now I have tested with the dll from my home PC...
iertutil.dll version 7.0.6000.16512 is what I now have and it works.

The download link points to a version 7.0.5450.4 and it *does not*
work.

How anyone who has not installed IE7 will be able to get it I don't
know...



Bo Berglund
bo.berglund(at)nospam.telia.com
Click to expand...

Well, I just looked at my wife's XP Pro SP2 machine that has the RDP 6.0
client on it and there is not an iertutil.dll file on the machine. That
machine does *NOT* have IE7 installed either so I really don't believe its a
Remote Desktop issue.

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375
 
Well, I just looked at my wife's XP Pro SP2 machine that has the RDP 6.0
client on it and there is not an iertutil.dll file on the machine. That
machine does *NOT* have IE7 installed either so I really don't believe its a
Remote Desktop issue.
Click to expand...

But then why did this happen:
- I tried to use my old RDP client to create a session with 1920x1200
resolution. Did not work, maxed out at 1600 x pixels

- So I downloaded and installed the newest RDP client from Microsoft.

- Then I started it to try it out and I got this error message about
the dll.

From then on I was getting the message for *each* start of the RDP
client. Continuing past the message made it work, seemingly
flawlessly. Including givin me the full screen support. :-)

So apparently it is not *really* needed but for some unknown reason
RDP is still looking for it...

Until today when I could grab the dll from my desktop PC and put it on
the laptop, whereupon the message disappeared.

I have not seen this message from any other application either, so to
me it seems rather clear that RDP Client tries to use the dll but
failing to find it it just happily continues. Why?


Bo Berglund
bo.berglund(at)nospam.telia.com
 
Back
Top