Problem with IE 6.0 crashing

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Guest

Lately I've been having a problem that any time I open up IE, within 5-10
seconds of the page loading (regardless of the website) I get the XP
"Microsoft IE has encountered and error and must be shut down, sorry for the
inconvenience" message, and my browser session ends. This happens even when
this is the only software running. I'm running Windows XP, and was using IE 6
with the SP 1 update, and it had been working for a while. I tried backing
out via uninstall to the last IE version, and did that successfully, but I
still got the same problem. Same after a re-install.

Not sure if it's related, but recently, I was having a problem that every
time an IE session was kicked off, I would get a popup message that said it
needed to install something from MS Small Business and would ask for the
disc. Canceling it worked fine, but it happened every time you opened a
browser by clicking on the IE icon or chose it from the program list (using
the CTRL-N shortcut did not invoke the popup)

I ran a few various virus and spyware scans, and it seems clean, other than
some random pesky ad cookies I dumped.

Any thoughts?
 
Hello,
I actually had this issue/problem about 1 week ago. That problem only occur
when I tried to log into my e-mail accounts, and my own bank online account.
I tried 3 different spyware (including AdWare SE Personal), the problem is
still there. I even install the Window XP SP2 to have the I.E to be SP2 as
well, the problem still there! After I look into the following link (it's
about issue/problems questions for Internet Explorer), my problem solved in
seconds. The reason of the issue is because there is a "Xupiter Program"
installed into the PC ".
That's why!!
Within the following link, there are three options to clear the problem, and
I chose option #3, which is to "Change Internet Option". It works!!!

Hope this information will help you out!! Let me know if this works!!

Thanks,
Garfield
 
We need more information to be able to help you. Click on the details button
(or details link) when your system crashes and provide:

xxx caused an xxx in xxx at xxx:xxxx

or if you are using a later operating system, provide information about the
files (modules) involved in the crash.

If you are using the Error Reporting Tool, disable it so you can access the
error message in a more understandable form. Informationon how to disable
the Error Reporting Tool is here:

http://inetexplorer.mvps.org/answers4.htm#ert


--
Hyperlinks are used to ensure advice remains current
Visit the Internet Explorer Online Community:
http://www.microsoft.com/windows/ie/community/default.mspx
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/
 
Garfield said:
Hello,
I actually had this issue/problem about 1 week ago. That problem
only occur when I tried to log into my e-mail accounts, and my own
bank online account. I tried 3 different spyware (including AdWare SE
Personal), the problem is still there. I even install the Window XP
SP2 to have the I.E to be SP2 as well, the problem still there!
After I look into the following link (it's about issue/problems
questions for Internet Explorer), my problem solved in seconds. The
reason of the issue is because there is a "Xupiter Program" installed
into the PC ".
That's why!!
Within the following link, there are three options to clear the
problem, and I chose option #3, which is to "Change Internet Option".
It works!!!

Hope this information will help you out!! Let me know if this works!!

Thanks,
Garfield
Click to expand...

You need to remove Xupiter.
Xupiter: http://www.mvps.org/inetexplorer/Darnit.htm#Xupiter
http://www.doxdesk.com/parasite/Xupiter.html

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
Thanks all for your help. Still have the problem. My error message after
telling me IE must shut down gives me the following:
AppName: iexplore.exe
AppVer: 6.0.2600.0
Modname: mshtml.dll
ModVer 6.0.2800.1106
Offset: 00012f7b

I am running Windows XP. After reading the replies to my original post, I
looked for signs of Xupiter, and could find no traces of it in Program Files,
or in the registry as per the McAfee website instructions. I've tried running
AdAware, PestPatrol, and SpySweeper, still no luck.
 
monte said:
Thanks all for your help. Still have the problem. My error message
after telling me IE must shut down gives me the following:
AppName: iexplore.exe
AppVer: 6.0.2600.0
Modname: mshtml.dll
ModVer 6.0.2800.1106
Offset: 00012f7b

I am running Windows XP. After reading the replies to my original
post, I looked for signs of Xupiter, and could find no traces of it
in Program Files, or in the registry as per the McAfee website
instructions. I've tried running AdAware, PestPatrol, and SpySweeper,
still no luck.
Click to expand...

Internet Explorer or Outlook Express Quits Unexpectedly with an Error in
Mshtml.dll
http://support.microsoft.com/kb/816506

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
Hi Sandi,

Ok, thanks. Do I extract it from the Windows XP CD or from where? Do you
have a link on that.
And did you mean to extract it and then apply the Outlook Express Patch again?

Thanks for your help,

Jochen
 
http://inetexplorer.mvps.org/answers.htm#mshtml

DLL Database will tell you where to get the most appropriate version of
mshtml.dll:
http://support.microsoft.com/default.aspx?scid=/servicedesks/fileversion/dllinfo.asp&SD=msdn

--
Hyperlinks are used to ensure advice remains current
Visit the Internet Explorer Online Community:
http://www.microsoft.com/windows/ie/community/default.mspx
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/
 
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