Problem with form

  • Thread starter Thread starter Mike Hampton
  • Start date Start date
M

Mike Hampton

Problem Description: I am having a problem with forms. I
have created forms in two websites
http://www.jlwhelps.com/moreinfo.htm and
http://www.sccdfw.org/dream_date_volunteer.htm when
pushing the submit button I recv an error that says
FrontPage Error.
User: please report details to this site's webmaster.
Webmaster: please see the server's system log for more
details.

Frontpage is supposed to save the results to /_private/
which it does. But then it gives the following error
message and does not display the confirmation page
Webmaster: please see the server's system log for more
details.
Nothing is showing up in the error_log

I have republished and I have run Detect and Repair
without any help
I have reinstalled the server extensions on the server
without any help
The IP for sccdfw.org is 209.164.88.207
The IP for jlwhelps.com is 209.164.88.208

On the same server I have www.mullercpa.net (IP
209.164.88.209) and the form(
http://www.mullercpa.net/feedback.htm) works fine
Also on my other server I have www.mdhgroup.com (IP
209.164.87.27) and the form
http://www.mdhgroup.com/information_form.htm works fine
Also www.lfk.cc (IP 209.164.87.20) and this form works
fine.

Using the sccdfw.org form the text file dreamdate.txt
captures the data but I do not get the confirmation page
and get the same error
FrontPage Error.
User: please report details to this site's webmaster.
Webmaster: please see the server's system log for more
details.


Any help will be appreciated
mike hampton
 
Mike,

Your first form here...
http://www.jlwhelps.com/moreinfo.htm has
_private/jlwinfo.txt as it's file destination. If you
didn't create the text file jlwinfo.txt and place it in
the _private folder, then this could be the reason for the
[FrontPage Save Results Component] message appearing on
your published page and Front Page error message appearing
on submit.

The second form...
http://www.sccdfw.org/dream_date_volunteer.htm has a
similar custom file destination _private/dreamdate.txt
Once again, if this file isn't in the _private folder, it
will not work properly.

It's ok to use a custom file as long as you place it in
the _private folder before publishing. Just open Notepad,
create the file and save it to your _private folder of
that particular web.

Mike,
http://FrontPageForms.com
Visit my form tutorials
 
Thanks mike
But I do have those text files, as a matter of fact, the text files
are capturing the data. I do not know why I can capture the data and
not view the confo page.



Mike,

Your first form here...
http://www.jlwhelps.com/moreinfo.htm has
_private/jlwinfo.txt as it's file destination. If you
didn't create the text file jlwinfo.txt and place it in
the _private folder, then this could be the reason for the
[FrontPage Save Results Component] message appearing on
your published page and Front Page error message appearing
on submit.

The second form...
http://www.sccdfw.org/dream_date_volunteer.htm has a
similar custom file destination _private/dreamdate.txt
Once again, if this file isn't in the _private folder, it
will not work properly.

It's ok to use a custom file as long as you place it in
the _private folder before publishing. Just open Notepad,
create the file and save it to your _private folder of
that particular web.

Mike,
http://FrontPageForms.com
Visit my form tutorials
-----Original Message-----
Problem Description: I am having a problem with forms. I
have created forms in two websites
http://www.jlwhelps.com/moreinfo.htm and
http://www.sccdfw.org/dream_date_volunteer.htm when
pushing the submit button I recv an error that says
FrontPage Error.
User: please report details to this site's webmaster.
Webmaster: please see the server's system log for more
details.

Frontpage is supposed to save the results to /_private/
which it does. But then it gives the following error
message and does not display the confirmation page
Webmaster: please see the server's system log for more
details.
Nothing is showing up in the error_log

I have republished and I have run Detect and Repair
without any help
I have reinstalled the server extensions on the server
without any help
The IP for sccdfw.org is 209.164.88.207
The IP for jlwhelps.com is 209.164.88.208

On the same server I have www.mullercpa.net (IP
209.164.88.209) and the form(
http://www.mullercpa.net/feedback.htm) works fine
Also on my other server I have www.mdhgroup.com (IP
209.164.87.27) and the form
http://www.mdhgroup.com/information_form.htm works fine
Also www.lfk.cc (IP 209.164.87.20) and this form works
fine.

Using the sccdfw.org form the text file dreamdate.txt
captures the data but I do not get the confirmation page
and get the same error
FrontPage Error.
User: please report details to this site's webmaster.
Webmaster: please see the server's system log for more
details.


Any help will be appreciated
mike hampton

.
Click to expand...
Click to expand...
 
For what it is worth, I ran into this same issue.
Running FP Ext with Apache on Linux, forms (some not all) sending
results via email where getting this error message.

Come to find out, this was due to a missing line in the FP config
file:
SendmailCommand:/path/to/sendmail %r

I spent way too much time (and burned-out way too many brain cells)
trying to figure this one out -- so I thought I would post it here for
others benefit.

-Darren

Stefan B Rusynko said:
Does your host have Email transport enabled on the sites?
(remove the email destination - if the form works Email transport is not enabled)

--



| Thanks mike
| But I do have those text files, as a matter of fact, the text files
| are capturing the data. I do not know why I can capture the data and
| not view the confo page.
|
|
|
| On Thu, 14 Aug 2003 19:32:34 -0700, "FrontPageForms"
|
| >Mike,
| >
| >Your first form here...
| >http://www.jlwhelps.com/moreinfo.htm has
| >_private/jlwinfo.txt as it's file destination. If you
| >didn't create the text file jlwinfo.txt and place it in
| >the _private folder, then this could be the reason for the
| >[FrontPage Save Results Component] message appearing on
| >your published page and Front Page error message appearing
| >on submit.
| >
| >The second form...
| >http://www.sccdfw.org/dream_date_volunteer.htm has a
| >similar custom file destination _private/dreamdate.txt
| >Once again, if this file isn't in the _private folder, it
| >will not work properly.
| >
| >It's ok to use a custom file as long as you place it in
| >the _private folder before publishing. Just open Notepad,
| >create the file and save it to your _private folder of
| >that particular web.
| >
| >Mike,
| >http://FrontPageForms.com
| >Visit my form tutorials
| >
| >>-----Original Message-----
| >>Problem Description: I am having a problem with forms. I
| >>have created forms in two websites
| >>http://www.jlwhelps.com/moreinfo.htm and
| >>http://www.sccdfw.org/dream_date_volunteer.htm when
| >>pushing the submit button I recv an error that says
| >>FrontPage Error.
| >>User: please report details to this site's webmaster.
| >>Webmaster: please see the server's system log for more
| >>details.
| >>
| >>Frontpage is supposed to save the results to /_private/
| >>which it does. But then it gives the following error
| >>message and does not display the confirmation page
| >>Webmaster: please see the server's system log for more
| >>details.
| >>Nothing is showing up in the error_log
| >>
| >>I have republished and I have run Detect and Repair
| >>without any help
| >>I have reinstalled the server extensions on the server
| >>without any help
| >>The IP for sccdfw.org is 209.164.88.207
| >>The IP for jlwhelps.com is 209.164.88.208
| >>
| >>On the same server I have www.mullercpa.net (IP
| >>209.164.88.209) and the form(
| >>http://www.mullercpa.net/feedback.htm) works fine
| >>Also on my other server I have www.mdhgroup.com (IP
| >>209.164.87.27) and the form
| >>http://www.mdhgroup.com/information_form.htm works fine
| >>Also www.lfk.cc (IP 209.164.87.20) and this form works
| >>fine.
| >>
| >>Using the sccdfw.org form the text file dreamdate.txt
| >>captures the data but I do not get the confirmation page
| >>and get the same error
| >>FrontPage Error.
| >>User: please report details to this site's webmaster.
| >>Webmaster: please see the server's system log for more
| >>details.
| >>
| >>
| >>Any help will be appreciated
| >>mike hampton
| >>
| >>.
| >>
|
Click to expand...
 
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