problem with faulty cdwriter software driver

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N

name

Hello.
After attempting to install software for a HP 8100 cdwriter on a
compaq deskpro
running windows XP, some kind of error occurred. Now windows complains
about the problem everytime the system restarts. Somehow I can't
remove the software in the configuration pannel.
Does anyone know how to solve this problem?

Thanks in advance for any feedback on this issue, kind regards, Niek
 
Rich Barry said:
What is the software? You could not remove the software from Add/Remove
Programs in Control Panel right?
Click to expand...

Probably the original cd that came with the cd writer with software
for Windows 98. I didn't install the software myself but subsequently
found software for the CD writer which is supposed to be compatible
with windows XP
('HP RecordNow'). In Start>Programs, I can still see an entry for 'HP
CD-Writer Plus', the faulty software that is probably causing
problems.
In Settings>Configuration>Software, I can only find a reference to 'HP
RecordNow'.

I have a (partial) screenshot of the exact error reported when Windows
is starting up (in dutch with my translation):

http://www.geocities.com/dohduhdah/error.jpg
Go to Start>Run Type: msconfig select Startup Tab uncheck any
item that refers to the software.
Click to expand...

Here is a screenshot of the Startup Tab. Do you have any idea which
entries
could be related to the faulty software?

http://www.geocities.com/dohduhdah/msconfig.jpg
If that doesnt work then go to Start>Run Type: regedit
Select HKey_Local_Machine\Software\Microsoft\Windows\Current
Version\Run, Run Once etc. Click on the Folders
and in the right pane look for any reference to your software and delete
it. Also, the same for
Hkey_Current_User\Software\Microsoft\Windows\Current Version\Run, Run
Once etc.
Click to expand...

This is a screenshot of the regedit screen. (Run Once is empty, just
like the Run and Run Once entries for HKey_Current_User.)
Perhaps you can identify the entry of the faulty software here?

http://www.geocities.com/dohduhdah/regedit.jpg


Maybe you can help me on the basis of these screenshots, if not,
thanks anyway for your help so far.
 
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