Problem with explorer loading web page

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G

Guest

ok,, here's a new one ,,,, I can connect to the internet but only once,, and
then I try to load another page,,, and the old page not available error......
I am running a Pentium 660 MHZ 500 MB Ram 20 Gb HD ... I have re-installed OS
XP HOME so as to replace any files corrupted or missing... so now what,,, I
have called my ISP and they say it is a computer problem,,, but how could
that be,, if it connects once... and then not again.... it's almost like an
authorizing protocol,, but I am at a loss,,, any help would be appreciated...
Thanx

MF
 
MF said:
ok,, here's a new one ,,,, I can connect to the internet but only
once,, and then I try to load another page,,, and the old page not
available error...... I am running a Pentium 660 MHZ 500 MB Ram 20 Gb
HD ... I have re-installed OS XP HOME so as to replace any files
corrupted or missing... so now what,,, I have called my ISP and they
say it is a computer problem,,, but how could that be,, if it
connects once... and then not again.... it's almost like an
authorizing protocol,, but I am at a loss,,, any help would be
appreciated... Thanx

MF
Click to expand...

Did you do a clean re-install or a repair?

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
No,,, that was what I was going to save for last,,, why, could it be
anything that I could fix,,, without the clean install.... I'm open for
suggestions....
 
You said: " I have re-installed OS XP HOME so as to replace any files
corrupted or missing."
I asked if it was a repair or a clean install. I don't understand your
answer.
 
I have done a repair only,,, I was hoping to avoid having to clean install
and have to re-install all my drivers etc....
 
MF said:
I have done a repair only,,, I was hoping to avoid having to clean
install and have to re-install all my drivers etc....
Click to expand...

Then it is not Windows doing it, but a third party program, either a virus
or spyware.

First run a virus scan with an anti-virus program updated today.

Then check for spyware:
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions) so that the program will be available after removing the spyware.
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
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